Big Frog of Solon

6025 Kruse Dr. S-119, Solon, OH 44139

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Contact your local Big Frog440-715-7007

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

They are making this picture on about 18 t-shirts and a onesie for our family.
By joann cor
Incredibly professional, responsive and quick. Some of the best customer service around!!
By Jenny Gee
I have ordered various items over the years and the staff has always been patient and kind
By chantel michalek
Great quality awesome customer service. I’m definitely going to recommend them to everyone that needs any shirts printed
By Eric Brewer
Great service and can buy small quantities!
By Laura Blair
Always fast service and high quality, friendly staff!
By Jane Austen Books
So excited about shirts I had made. They are very helpful and great to work!!!! Highly recommend!!!
By Jodi Bachman
Big Frog came to the rescue after a delayed order from a previous company. The staff was attentive, timely, and supportive. Blake did a great job designing what was needed. Shirts look great and we will be back!
By Sha’Ran Studios
From my request till the completion only took 2 days! The team is awesome and had amazing communication and got my merchandise done really quick and the quality is amazing! I’m looking forward to working with them more in the future for all my merchandise and business needs!
By Kelly Parker
High-quality printed t-shirts and excellent customer service!
By Jeremy Walden
Professional, quality, personalized service. I appreciated being able to request samples of clothing items prior to making a selection.
By Amber Allen
Nice staff,
By Candice Cook
excellent made my dreams come true
By Getto Prezident
My experience has always been a great one at Big Frog. The finished product is consistently perfect & the people are valuing toward you as a customer, & they are talented. Michelle
By Michelle S
Incredibly helpful staff. Product turned out great and the price was fair.
By Adam Howe
Fantastic work! Will use them again for sure in the future.
By Ray Holmes
Great communication! The shirts came out better than I expected! NGL, I got a little teary-eyed when I saw the completed shirts!
By Kim Porter
Great reliable service Fair pricing Quality finished product Tom Kollins not Collins
By Maureen
We recently partnered with BigFrog to embroider our company logo onto plush, blankets for Employee Appreciation Day. The blankets—similar in style to Lola Blankets—were incredibly soft, cozy, and furry, which made embroidery more challenging than usual. Despite that, the team managed the entire project with complete ease.I delivered several carloads of blankets, and they quickly produced mockups and a full sample for approval. I set a deadline, and they even finished ahead of schedule. They also went above and beyond by delivering all the completed blankets back to us, individually bagged and beautifully presented.Employee Appreciation Day was a huge success. Our team loved their blankets, and the embroidered logo turned out perfectly. The entire experience was seamless, and I’m looking forward to working with them again on future projects.
By Stephanie Schneider
I've been using the shirts from the Big Frog for the last 8 months, i love them because the colors don't fade
By Carl Bowers
Staff is friendly and the ordering process is easy.
By Tammy Thompson-TVMG
Great Company and what i purchased was well worth the money
By Matthew Beadling
Very efficiently
By Cheryl Howell
Blake and the team at Big Frog provide a top-notch client experience. Very professional and friendly.
By Stephan Terebieniec
Very helpful in creating the design and very prompt on completing the order.
By Charlotte Qua
Excellent communication and service. My shirt turned out better than I expected. My order only took a couple of days and it is perfect! Highly recommend.
By Anne W
I didn't want to go to the mall for anything custom. I goggled this place. I sent them an email of what I wanted on Nov 18th, they got back to me with an invoice and art proof on the 21st. I placed my order on the 25th and it was ready by Dec 3rd!! Quick and easy process! Will definitely be back. Boyfriend will love his Christmas gifts!! They also include washing instructions. Very important.
By Stephanie Graves
I've been having shirts made there for years and they are number 1 in my book they really care about pleasing their customers.
By Armetrica Patterson
Very professional fast & courtesy great prices
By tony turner
Good prices, timely completion, and quality shirts. Theatre Agápe thanks you!
By Laura Giterman
Great working with them on shirts. All be email. Very responsive. And product was top notch.
By Steve Eisenberg
Super easy to work with, and they always complete the job in a timely manner. Products are always high quality and they are a pleasure to work with.
By Samantha Christy
Great products and services.
By James Ellis
Made shirts quickly. Designer was very helpful.
By Laurence Ivey
I have purchased logo’d polos from Big Frog and they turned out beautifully. They were quick, cost efficient, and hand delivered ! Cant recommend enough!
By Kevin Surnear
A huge supporter of this place. I have been going here for 5 years for all custom printing and apparel and have yet to have a poor time. I recently bought a set of jerseys for a basketball league, some of the jerseys had the logos and names start to peel after washes. I called them back up to tell them my issue, they tested out my problem on their own merchandise and had the same realization after several washes. When I called back, I spoke to the owner (Alisha - apologies if I misspelled that!) and she was more than accommodating in helping me find a solution, and offered to reprint our jerseys with their most reliable set up. The customer service and accommodation are one of the top reasons I keep coming back. Wouldn’t go anywhere else!
By Michael Lash
My company has been working Big Frog of Solon for almost 5 years and I have always been over the moon with the quality of the garments, the attention to detail and the friendly staff. I will never need to go anywhere else!!
By Darlene Jacobson
The staff were very helpful and accommodating. The t-shirts were tastefully done and comfortable. The pricing was reasonable and order done in a timely manner. Will definitely use again!
By Ludie Cummings
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