Big Frog of Rochester Hills

321 S. Livernois Rd. Unit D-317, Rochester Hills, MI 48307

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Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

Overall great service from dropping off my shirts to get customized to picking up the final product. They look absolutely perfect and I will definitely be using them again!
By Alexa Blomberg
Paco and his lovely crew did a bang up job on the shirts and caps for our Department. Design came out as intended, was cost effective and received in a timely manner.
By T G
I had a special request item for my son's wedding and Big Frog (shout out to Paco!) came up with a solution. We needed custom bibs, not a usual item they handled. Paco found a source for plain bibs, then tested various printing techniques to find the one that would be most economical with the best quality. They came out perfectly and everyone at the wedding loved them. I highly recommend - especially if you're looking for someone to find a creative solution for whatever you need!
By Patti Weber
Thank you so much for turning my design around so quickly! Your employees are so sweet & knew my order immediately. Love you guys. Will return again!
By Stephanie Van Daele
The personal service is fantastic and I really appreciated the help they gave me making a one of a kind t-shirt. I'll be back!
By Lynn Baitinger
Excellant customer service. Needed a rush job and they came through. Woukd highly recommend!
By Matt Wolocko
⭐⭐⭐⭐⭐ I can't say enough great things about Big Frog Custom T-Shirts & More! Paco has always taken great care of me and consistently gets all of my patches completed in a timely manner. Most recently, I needed patches embroidered for my wedding shirt. The original estimate from the franchise embroidery service was a three-week turnaround. However, with only one week left before they were due, I was told it would take another month to complete them. Needless to say, I was absolutely panicking because I thought my wedding shirt wasn't going to be ready in time. Paco stepped in without hesitation and went above and beyond. He personally tracked down the exact patch material needed to match my wedding shirt and the embroidery, then embroidered the patches himself to make sure everything was completed in time for my wedding. His attention to detail, craftsmanship, and commitment to his customers are second to none. It's rare to find someone who truly cares as much as Paco does. If you're looking for quality work and outstanding customer service, I highly recommend Big Frog Custom T-Shirts & More. Thank you, Paco, for helping make my wedding even more special!
By Marc Boytim
We are extremely happy with how our company shirts and hats turned out! Will be using them again in the future.
By Laura Terracciano
Great customer service! I wanted shirts made for my job and they delivered :). Will be back! Price isn’t shabby either.
By Ariel Williams
The staff here is so nice so helpful and they did a great job on two T-shirts and two adorable baby outfits for our annual family vacation. I will use them over and over!
By Christy Gagneau
Great place for custom shirts. Friendly, afforable & quick.
By Sandi Clements
Welcoming and creative staff! Such an amazing job on design and printing. Highly recommend
By renee ronan
The team at Big Frog was great! Very helpful and friendly. If you need personalized apparel, they should be your 1st choice!
By Rick Servantes
Ordered two shirts, both look fantastic
By Sean Woodfield
Did an awesome job on my podcast merch! Cant wait to get more
By Danielle Atkinson
Top notch quality and great customer service. If I could give 6 stars I would
By Nicholas Berouty
Amazing staff, very knowledgeable and helpful! Rashguard came out perfect! Thanks guys!
By Urban Coast Brazilian Jiu Jitsu
Paco, Andrea and Charlotte are amazing! I walked in to place an order and walked out with my shirts an hour later. Fantastic customer service!! And my shirts are perfect!
By Lisa McCauley
Great customer service!
By marco ruffino
The team at Big Frog Rochester were incredibly helpful, knowledgeable, and flexible with my order. I needed a handful of shirts ready within three days, and they completed the order earlier than expected. They were flexible when I called twice to change sizes in my order. Andrea was really friendly and professional, promising she could make my pixelated image clear and crisp and completely delivered on the promise. Will order from here again!
By Sarah Wojcik
Incredible service!! Professional, polite and perfect. Turned around 5 custom t-shirts in less than 2 hrs! Great job team frog!
By John Nori
Paco and his team took care of our family with some awesome sweatshirts. Super friendly and great turnout around time and product.
By Joe Leal
⭐️⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Thank you so much Paco and Andrea! You guys are the absolutely best! I truly appreciate you guys work even though it was only my first order why I seem worried how it was gonna turn out. They did a amazing and phenomenon job. I love it! It was well worth it! I will be back for more and more soon and the future! 😆👍
By M
Paco & Andrea nailed it out of the park! And way better than waiting for shipping, ready in a few days!
By Anne Marie Bonardelli
Paco made sure that he made my request to my satisfaction. Was very pleased with his service and quality work.
By Paul Masalskis
Have gotten to know Paco very well through the chamber of commerce. Integrity and honesty I recommend big frog for custom merch! You will not be disappointed
By Dreaded Dinosaur
Paco and Andrea went above and beyond to make our t-shirts look great and fast turnaround!
By Derrick Wesley
They printed some merch tshirts for my band Multi Ultra. Amazing customer service & quality, extremely quick turnaround. Paco and Andrea are very kind — love supporting this business!
By Nolan Brown
Excellent service!
By Francisco Tapia
Quick and easy to work with the staff! Ordered shirts in store and was able to walk out with them in my hand in 30 minutes. The staff was super friendly and helpful
By Nathan
My parent’s 50th wedding anniversary is this year and I had shirts made for them with a picture from the 70’s of them and the shirts came out beautiful and in plenty of time before the party! Thank you so much!!
By Nicole Graham
This business completed custom embroidery on my husband’s golf bag. Exceptional quality. 5/5 stars.
By Audrey Brown
Amazing staff and experience. They custom made a shirt for me and it looks incredible. Great quality shirt and graphics. Plan to come here for all future needs. ❤️
By Michelle Bishop
They were able to help with a super fast rush of shirts that we needed same day. Great service will use again.
By Adam Anderson
Excellent service. Very patient. Andrea did an awesome job on our graduation shirts.
By Kim Powell
Fantastic business! Friendly staff, creative designers, made a quality product that my family loved. 100% recommend!
By Brayden Havenstein
Very professional and quick
By Driton Palushaj
The staff was super friendly and proactively offered shirt and design ideas. Turnaround was very fast and pricing was very reasonable. I'll definitely use them again!
By xkp225
Good service and good price
By Mckeon Konen
They were so great to work with and exceeded our expectations with being able to walk out with our order in hand! Very high quality and fair pricing- I highly recommend Big Frog of Rochester Hills!
By Debbie Burns
When I tell you, they are the nicest guys ever they did such an awesome job printing our T-shirts, friendly, kind, just awesome service. I think I fell in love with them while I was there❤️
By Demetris Stewart
Amazing work !
By Martin Shqau
Excellent customer service!! Work is always perfectly done!!
By Tenisha Coleman
Paco and the team were great and the product turned out amazing!!!
By Phil Root
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