Because whenever we had any custom work that needed to be done, whether totally designed by them or to update a design that we created they did an excellent job. They were thorough, creative and prompt. Thank you big frog Duluth.
Big Frog was awesome to work with! we came in with a sort of last minute request and they were able to pull through - I was honestly shocked! And to top it off, the pricing was good too. I will absolutely be utilizing them again!
You have access to TALL merchandise AND it’s comfortable! Haha. You’re attentive to the needs of your customers and very welcoming everytime I’m in or communicated with via email, phone, etc. Love local business personalization
We had a T - shirt made for our granddaughter and the staff was helpful and professional. We loved the final result ( so did she ) and the shirt was reasonably priced. I'm sorry I can't remember the name of the gentleman who helped us but he was great. Thank you
I love their staff ! The quality of work is FANTABULOUS! Every idea I have walked in with, turned out 💯 % better than what I walled in with.
Ty so much Dave and Mira
Pennyjo Haupt-Hudson
All of the staff are very attentive and helpful. They are patient and knowledgeable. We enjoy working with them on creating unique, beautiful projects.
The logo looks beautiful and the customer service is excellent! When I placed my order, the salesperson was super helpful about letting me try stuff on (even when she had to hunt through boxes) to make sure I ordered the right size.
I bought a hoodie from you quite a few years ago, and I loved it ❤️ but I lost it 😢
I stopped by your store and asked if they would be able to replace it... I was so excited that they were able to do that for me. It's a Duluth design that had Kraken in our Canal, with the Aerial Lift Bridge.
Extremely courteous, helpful and knowledgeable service!! Emma went out of her way to share a way that we could get a better price for our order. Because of the positive experience I have had with them in my day job, I will be working with Big Frog for all orders for the nonprofit that I run.
Friendly and professional- willing to do the smallest of jobs! Only complaint was it was a little nerve wracking regarding pickup date/time for my personal need/deadline..
I really appreciate that each product is made to order instead of maintaining stock. It may take a bit longer, but it's worth the wait to know the process is environmentally friendly and ethical.
We were part of a big order for our hockey tournament and one of our shirts came the wrong size, and not only did I get a fast email response on the issue, they also made us another shirt in a very timely fashion. I have used this establishment before for a couple of my own personal shirts and always had great service.
I walked in on a whim to get matching t-shirts for our honeymoon. The representative was super helpful and fast with their design assistance. They also had the shorts finished in time for our trip (3 days later) without charging a rush fee. I would definitely use them again for any custom shirt orders!