I bought a hoodie from you quite a few years ago, and I loved it ❤️ but I lost it 😢
I stopped by your store and asked if they would be able to replace it... I was so excited that they were able to do that for me. It's a Duluth design that had Kraken in our Canal, with the Aerial Lift Bridge.
Extremely courteous, helpful and knowledgeable service!! Emma went out of her way to share a way that we could get a better price for our order. Because of the positive experience I have had with them in my day job, I will be working with Big Frog for all orders for the nonprofit that I run.
Friendly and professional- willing to do the smallest of jobs! Only complaint was it was a little nerve wracking regarding pickup date/time for my personal need/deadline..
I really appreciate that each product is made to order instead of maintaining stock. It may take a bit longer, but it's worth the wait to know the process is environmentally friendly and ethical.
We were part of a big order for our hockey tournament and one of our shirts came the wrong size, and not only did I get a fast email response on the issue, they also made us another shirt in a very timely fashion. I have used this establishment before for a couple of my own personal shirts and always had great service.
I walked in on a whim to get matching t-shirts for our honeymoon. The representative was super helpful and fast with their design assistance. They also had the shorts finished in time for our trip (3 days later) without charging a rush fee. I would definitely use them again for any custom shirt orders!
It was an awesome experience. I was looking for hoodie sweatshirts and Keli offered to try out a few ones and helped me reach a decision on which one.I am glad i was able to find the right product for my needs
I'm impressed with the entire process! From the time that I walk in with my idea to the time when I pick up the final product, the staff is creative, patient, well-informed, friendly and fun! Good Job!
Your individualized attention to detail and suggestions on how to make the item I was working with turn out, was much appreciated. Our son loved the shirt! Thank you!
Carolyn
Last year I ordered two hooded adult sweatshirts and two adult t-shirts in support of Hawk Ridge Bird Observatory. The prints turned out EXACTLY like the picture shown on your website. A bonus, the fabric of the material for the sweatshirts and one of the t-shirts (out of the two) is great quality! The more thinner material t-shirt faded quickly and pilled.
This year, I ordered two more hooded sweatshirts in support of Hawk Ridge. I love them!!! Same thick, soft, durable fabric. And the print is exactly like the photo shown on your website.
The service is always exceptional. The help we got in determining what we needed was efficient and friendly. The final product was just what we had in mind, but didn’t know how to have it done.