Absolutely loved the customer service. The products were exactly what I wanted and shipped in a timely manner. Will be a customer here for a long time !
Blue Frog Custom T-shirts is an amazing shop for custom clothing and gear. I wanted a sponsor logo on some shirts and hats. The company is so easy to work with, provided many ideas and there were many options. I am so pleased with their customer service and quality of embroidery for my special items - I could not be happier! Thank you Blue Frog!!!
The quality of the products that we receive are top notch and the printing is too. You guys have always been really great to work with. Everyone I have spoken to have been really nice.
Highly recommend Big Frog to everyone! I had the pleasure of working with Maggie to design a custom hoodie for my wife for Christmas. She was very friendly and attentive to my needs, and she created something I am certain my wife will adore. There was some initial concern about getting it done before Christmas - my fault for not finding them sooner - but it ended up being a week early!
So next time you are looking for just the right design for someone, or yourself, skip the hours of searching and let these folks create it for you. The prices are extremely reasonable, my design ended up spot on, and the hoodie quality is great. Couldn't ask for more, and I'm honestly really excited to have them create some other items in the future.
Thank you so much Maggie, and everyone at Big Frog Asheville!
It was a very simple process to order and pick up the products. Printing quality is excellent. Sizing of the garments was slightly misrepresented, and they trend smaller than advertised size. Will probably use your business for a future orders, but will select garments more carefully next time.
Due to an operator error, my fleece-lined sweatshirt was ruined during a custom printing job. At first, they were not willing to replace the shirt, only to make a second attempt if I supplied another shirt ($40). After talking with the manager, she not only ordered a new shirt and reprinted it, but got it done by the deadline promised.
I do disagree with the policy of me having to sign a waiver stating that Big Frog is not responsible for damages done to to my property while in your possession. In this case, the manager stated that since it was a human error, she would bypass the agreement. That overall policy is not acceptable however, in my opinion. Had I not complained, I would have been out the cost of another shirt.
Awesome team that is very responsive to emails or calls! They went above and beyond for my team at The Home Depot after The storm to ensure we could drive some excitement around all the great things that they accomplished. Quality products at very fair prices to meet your budget needs! This was our second purchase and we can’t wait to be able to work with the crew at BIG FROG again.
The free Hurricane Helene brought me in and made me a return paying customer. I have received numerous compliments on my Helene hoodies and have directed people to Big Frog so they can also buy themselves Hurricane Helene tees and hoodies. If I owned a business or was in charge of any sort of group which needed matching clothing items I wouldn't hesitate to do business with Big Frog on a larger scale.
I love that they are made here in WNC and the quality of the material. If there were kid's sizes or more colors for adults I would buy them too. Yall are great.
Repeat Customer!!! We have used BIG FROG since the Beginning of our Band 8 years ago! They helped us develop our Logo. Showed us how to be Cost effective, Printed our shirts and ALWAYS Deliver Early! We LOVE BIG FROG!!!! Steve Laughter @ The SUPER 60s Band
Big Frog provides excellent customer service. I appreciate the ability to purchase without a minimum quantity, and love the help selecting items for our business. Love how this business is involved in the community!
We absolutely love how our items turned out! We had a mixture of hoodies, zip ups, and shirts. They all had varying logos for our business and each item turned out vibrant and neat. It was a very efficient and affordable process for quality work!
I'm a huge fan! You all always make time for me and then produce even if my request is extremely time sensitive - you all always make it happen! Thanks!
TEDxBrevard needed shirts is a RUSH order! The team at Big Frog took it all in stride and created exactly what we wanted and needed in 24 hours!
Thank you!
We recently started going through the process of re-branding our 20-year-old business, John McClung Roofing, which means updating the logo on EVERYTHING. That starts to add up quickly! David at Big Frog has been incredibly responsive and has worked with us to find products that meet the criteria for our opinionated staff and has also helped us research similar products that are more budget-friendly.
As a local business ourselves, we try to support other local businesses wherever possible and are incredibly grateful that the professionalism, turnaround time, selections, and costs are all reasonable and comparable with online competitors (tough to do!).
We are very happy with the quality of service and products with Big Frog and can't wait to see our next order when it arrives!
Big Frog was able to provide the custom shirt quickly and with excellent quality. I would definitely recommend. My son, who lives in California, plans to order more shirts for his company from Big Frog.
I was very impressed either Big Frog and would highly recommend. I was doing a single t-shirt as a gift. It was a very reasonable price. I received personalized help in designing it, and the quality and appearance of finished product was great!