I volunteered as a Black Mountain Pickleball player to handle us getting t-shirts for the players with their names on them to help with community building. Last week I picked up our second sizable order. Big Frog delivers and they didn't mind when I reached out to check in. Good people! Kathryn Cartledge (KC)
I needed some shirts for a 50th Wedding Anniversary Get-together Celebration and gave Big Frog a short lead time. They designed the shirt the way I wanted it to look and have committed to having them ready for a June 9th pickup. I was able to communicate with the organization easily except I did not get the initial email they sent to me when my design was ready for approval. I called when I thought the time window was getting short and they resent the email and I approved it and so far all is well. I worked with Heather who I felt was extremely responsive to my situation.
Big Frog has been wonderful so far. They agreed to embroider/ screen print our products on very short notice. I also appreciate that there is not a minimum order like most of the larger companies online. They have been communicative and professional in every way. I highly recommend them to anyone!
Kind employees and I’m a hard customer. I would have gotten frustrated with myself. They really helped me they strove for perfection. I am a repeat customer and I will be back again…..soon ! Thank you Froggy !
Big Frog is able to produce small quantities of t-shirt designs using direct-to-garment technology which is very helpful when you need shirts for a small group. Their staff is also very responsive and will listen to make sure the final design meets with your vision. Thanks, Big Frog!
Service is outstanding. First of all there was clear and consistent communications with regard to availability, process and cost. But the most impressive aspect in our transaction was that anyone I contacted would give me the information I needed at the time. Clearly, Big Frog has a model staff that knows and is devoted to its mission.