The customer service was very good answering plenty of questions over several weeks before we finally placed the order. The production was very quick as well.
The products and services are quality with a nice selection of options for your personal project. The reason I go back to Big Frog is because of the exceptional care and customer service. Micheal has helped me before and he is always very patient, kind, and understanding. This is much appreciated and can never be overlooked.
Big Frog is the best, very nice and prompt.
Great with communication and designs are always what I ask for. Your the best Michael!
You're the best!
[FIRST NAME REMOVED]
I went to Big Frog to have some tee shirts made for a group of friends 19 in total. The staff was very friendly and helpful. They were able to assist me with choosing the best silkscreen method and expedite the order! The end product turned out perfect. I would absolutely recommend them to anyone needing custom items. The cost was very reasonable!!
Great customer service from Michael on each order I've placed, and the quality has been great on both products. I will definitely be back and recommend Big Frog to friends.
Thanks,
Jimmy
It's not comfortable for me asking the designers to keep tweaking little details about the product i ordered but the employees that I worked with were very patient and were great at communicating. Great customer support with Big Frog.
Good customer service. Easy to go in and work with the folks behind the counter. My order was pretty simple- just text on the back of a small order of shirts of different sizes. They kept me informed of the status and promptly notified me when it was ready. Was exactly what I ordered, printing was well done with consistent appearance.
- When you're ordering I would recommend asking if they'll have to order any of the shirts and how that will affect timeline.
I have ordered probably 7 shirts from you guys at this point and Marcus has helped me out every time. I appreciate you guys so much, and will continue to utilize your services for years to come.
I worked with Marcus on a series of designs i wanted on tshirts. He was great about suggesting colors that would best work with my art and sending me previews very quickly. I am very pleased with the way all the shirts came out! I will definitely use Big Frog in the future
Love the service, options and help with my design. Everyone I interacted with in the store were very helpful. I have been getting shirts done here for over 10 years and will continue to do so.
Made it easy for me to select preferences, easy to input, the fact that I get to preview the results before production and then a quick turn around to receive the product.
Good job. I will be ordering more soon.
Thanks
It was my first time with Big Frog- I was referred by a friend in the industry but needed 3 individual tee shirts. I called and spoke with Michael who had clear instructions and assistance. I was able to email them the images I wanted, dropped off shirts (the kids wanted specific raglan color tees), the proofs were emailed quickly with fast response times (thank you, Marcus) and the shirts were delivered earlier than expected. The shirts came out even better than I could've imagined. The price was fair, service was amazing and I plan to be back for all my future shirt needs! Thank you, Big Frog!!
Big Frog has never let me down! Always over-delivering on expectations. Michael the lead designer helped us accomplish our wardrobe needs ahead of schedule. Thank you again so much for your hard work and dedication!
