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Reviews
January 11, 2026
S.S.
I liked being able to go into the shop and see the variety of shirts available for use. The process was easy, I emailed my design and they put it on the shirt for me to give me a preview. Any questions I had, they answered and at the end of the day the shirts came out great! Will be back.
Absolute dream to work with Marcus at Big Frog. I called and emailed several places for quotes and they were by far the most responsive and professional. They handled our complicated order with ease and the final product turned out great! It was 100% accurate and wven better than anticipated! Highly recommend.
I like the choice of products, sizes, colors and styles and the very personal attention they give you in the store helping with the design and colors for the print. They are courteous and patient giving lots of options and choices to select. Overall it was an outstanding experience and they made every effort to have the order ready on short notice! I would highly recommend them for your special needs!
Very friendly team and excellent communication from start to finish. The finished embroidered products I got were beautifully done. I will definitely return to Big Frog for future custom needs. Thank you!
Quick and easy communication about my projects. Good quality of prints on T-shirts as far as I can tell after a few days. Easy upload of graphics and bill pay via the customer portal.
Great customer service. Staff are professional and incredibly helpful. Helped me with design ideas and offered ways to save some money. My shirt was ready so quickly and looks amazing!
Big Frog knows what they are doing! The guys in the store do not just "sell" they understand the design and the processes and know what works! Our uniforms look fantastic!
[FIRST NAME REMOVED] went above and beyond in helping me create the ultimate screen print sports jersey for my 50th birthday. It came out absolutely awesome and I appreciate all his help and courteous customer service.
Been doing business with them for years.
Michael is fantastic in handling all my art work to have it look perfect. The staff is also awesome, you can't do any better than working with Frog's for all your needs, whether a big order or just 1 shirt.
Marcus is always very helpful. He makes makes sure Big Frog will deliver the best- for instance he contacted me to ask for a higher resolution scan so my image would print as expected.
Everyone at Big Frog Clairemont has been friendly and helpful
The shirts that we ordered were made exactly how we envisioned them, and we were able to get them for a good price that was mostly within our budget. Communicating via email was a positive experience and when going in person to pick up the shirts, it was nice that one of the employees helped load all the shirts into my car.
Beautiful quality at a surprisingly affordable price for custom made. I am thrilled to be a customer and will be again! Super friendly service, too (thanks, Michael!)
Our shirts came out great! Michael was very understanding and helped us perfect our design when the quality did not originally turn out the best. They were also able to rush and meet our deadline. My students were so happy with their results, and they looked great at their event! Thank you, Michael and the Big Frog Team!
Subject: Thank You for the Excellent Support!
Hi Big Frog
We just wanted to reach out and say how much we loved your customer support. The tote bags came out absolutely perfect! We’ll definitely be using your services again next year and for any other market support we need.
A special shout-out to Micheal — he was awesome!
Thank you again for everything.
- Cierra Robinson (TCI)
Michael was so patient & responded quickly to answering my 50 questions and sending multiple quotes. I came in person and was shown all the options to make the best decision for my merch. So appreciate the care & personal touch of having that kind of support. Pricing is very reasonable for a small business like mine which eases the stress of big orders. Already have recommended big frog to friends that have turned customers and will continue to do so :) thanks team!
I needed a last minute personalized shirt as a gift, and they were able to do it. The shirt looked amazing and the turnaround time was incredible. I've used them before and love the quality and service I get. Will continue to get my customized gifts printed here. Thank you guys again for your help! The gift was a hit! :)
Big Frog is ABSOLUTELY! The best, I have had a few different Tshirts made for our club and I gotta tell ya I sold them all in one day and people were asking for more! Super top quality and friendly staff, they help you through out the whole process which results in beautiful stunning colors and design, I will definitely always recommend BIG FROG 🐸……..[NAME REMOVED]
Great customer service from all the creative and experienced associates at the Clairemont locations! I will keep using them because I trust them. Thank you Clairemont!
My 1986 logo was scanned of of a t shirt. It turned out great. And it was rush too!
Only complaint. Not good at returning phone calls.
Thank you for a great t-shirt.