Michael at the San Diego Clairemont store was friendly and very helpful in choosing team shirt and logo application. Shirts turn around time took only a few days and looked great. Very pleased with the whole transaction.
Ordered a T-shirt and we have had size problems. The first one was too small, way too small and I paid for it.The second one that I paid for was still too small. I felt the first one was my fault. The second one I guess just not the right size, it was 3xl. I tried it on and it looks spray painted on. I just don't know what to do!! Thank you for your help.
[PHONE NUMBER REMOVED]
Steve and the team were amazing and made a wonderful event with us! They faced a difficult event with many participants and pressure and did it with dedication and professionalism. I will work with them again in the future
I was/am so impressed by every aspect of Big Frog's service. From the initial phone call inquiring about pricing for custom beanies (which was the most reasonable pricing I've come across) to the ordering process to the end result, I have nothing but praise for Big Frog and their amazing team. I couldn't be happier with the beanies and will absolutely be ordering more.
customer service was very informative, they got me what I needed. They were done quickly just in time for the event I had to use y shirts with. I would suggest them to others as my buddy suggested them to me.
I am very happy to have a local company who listens and is flexible and delivers great quality. This time around we (Ballet Institute of San Diego balletinstitutesd.com) needed the shirts for our Summer Intensive that were out of stock - but people at the Big Frog helped to select a suitable alternative and made those shirts on our timelines. We appreciate the flexibility, and the results are great
I had a last minute work event and needed to get some outfits branded for promo models and needed to order some custom shirts for our team. The individuals at big frog were so helpful, super responsive and communicative and delivered everything on time. 10/10 would use them again!
I was delighted to work with Michael. He was friendly and so patient and helpful helping me design my husband's shirt, which, by the way, everyone is crazy about! I was very pleased with the whole experience. Michael is a definite asset to your company. Sincerely. [NAME REMOVED]
You were incredibly helpful and supportive in rushing our project to us, working with us throughout! While we had very little staff support on our side for our event where we needed the Tshirts, you came in and helped us with whatever resources you could, knowing that we are a nonprofit- we so very appreciate you all!!!!!
Prompt professional service, Marcus walked us through everything, helped with our graphics and spent time to make sure we were presented with all options that fit our needs. Final product was as promised and we are happy we made the choice to use Big Frog of San Diego Clairemont and would use them again.
I got shirts made for a concert my friends & I went to. We got so many compliments on them & people asked where I got them. So I told them BIG FROG in Clairemont. I've had other shifts made here before & I had never had a problem. So professional & great customer service!! Will definitely be back again!!
Michael and the staff are outstanding at their customer service. Our band PLENUM gets all our band merch from them as their art department is also outstanding.
If you want custom items there's only one place to go, Big Frog🤘😎
Our organization was in a bind with a large upcoming conference one week away and a vendor we were working with who couldn't deliver custom tote bags with our logo printed on it in time. We had only one week, and I found Big Frog online. I called and they were super responsive via email and phone, helping me place and secure an order for custom totes with a logo printed on it in exactly 7 days! The finished product was high quality, and all of our members loved them. I cannot recommend Big Frog more highly!!!! Will definitely work with them again!
The gentleman that helped me, was incredible! I went in not knowing anything and he helped me figure everything out and when I needed it by! He was so awesome, the same day I went back with my sister to place another order! He had purple hair in a braid, I didn’t catch his name :(
I appreciated the time and patience taken to explain the process and what was needed from me to accomplish the project. Shirts and printing were great quality.
I was very pleased and would not hesitate to recommend Big Frog as the shirts were completed quickly and were enthusiastically received by all!