Big Frog of San Diego Clairemont-Mesa

4951-B Clairemont Drive, San Diego, CA 92117

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Contact your local Big Frog858-270-3764

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

Great service! Brought in a few items that needed to get embroidered and everything came out perfect.
By Emi Noycheva
Super friendly and helpful staff
By Jack W
Friendly, excellent, professional service! Our organization has been using them for years. Couldn't be happier!!
By Lara Asato
The 8 x 2' banner came out great.
By Dirk V
I just left big frog and I was real happy with the service that I got from Travis,,, I ordered a bunch of t-shirts and he helped me with every detail which was great,,, no wonder they're reviews are so good, because they are good at what they do
By Robert
They have great customer service. I had to rush an order and the shirts turned out perfect. Marcus was on top of all the details!
By Caroline Golden
These guys are always great. Had my order filled very quickly. Always friendly and very efficient.
By Scott
Came in to get something personalized and I didn't have a lot of time. The employee at the front desk was super nice and explained the process before showing me some different options (colors, sizes, pricing, turn around time etc.) I was able to place my order right there in less than 10 minutes. They emailed me and called when it was ready (which was faster than what they quoted). All around great experience for sure
By Sade Riggins
T-shirts are perfect!! Big Frog totally took care of me throughout the entire process. Got my pricing, submitted my artwork and was able to proof no problem. They were ready a day early. Love the quality of the shirts, they were the perfect color (we chose Tweed). The artwork is in great resolution and everyone loved them. Thank you!
By Rhonda LoPresti
It was my 1st order from Big Frog. I wanted (2) Direct To Garment custom logo t-shirt printed for the baseball team. All through email, I sent the design, approved the work after seeing a sample, and paid. I do wish zi had seen the shirts in person prior to ordering but the product still turned out great! Great service from start to finish. As expected, it was more expensive than local prints shops that only offered a transfer option but it will last much longer. Worth every penny.
By Michael Butler
Excellent printing- my designs printed exactly as I wanted. Staff at Big Frog are very helpful and friendly
By Lesley Randall
Great company with great employees. Very helpful explaining the different options and pricing available. Lots of shirt and printing options to choose from. Quick turn around on orders.
By King Mike
Steve and his team at the Clairemont Mesa location in San Diego run a tight operation. They delivered our merchandise on a tight deadline for an event, and the quality was top-notch. Their guidance on our design and what to order made the process seamless. Highly recommend.
By Charles Bayani
Amazing service and great shirts for our event.
By AGSD Info
It was my first time ordering a Tee from Big Frog. Michael took me through all my options with a smile!!!! Terrific service! Ready in a hurry!
By Judie mentzer
If you want quality shirts and great service this is the place to order and they can help create the design as well!
By Erika Lane
BIG FROG was fantastic! They were quick to respond to my inquiry and made the whole process simple. My order was completed quickly and came out great!
By Jennie Degraffenreid
Shirts were made earlier than expected and were high quality. Customer service was amazing and they exceeded our expectations! Thank you Big Frog!
By Heather Swinn
Team was very helpful in explaining the prints and was patient as I figured our sizing for various shirts. Highly recommend and will be going back! Shirts came out great!
By Michael Mares
I found Big Frog online as I need to make a few shirts for Xmas. I liked being able to go into the shop and see the variety of shirts available for use. The process was easy, I emailed my design and they put it on the shirt for me to give me a preview. Any questions I had, they answered and at the end of the day the shirts came out great! Price was about what I expected. The shop is only open M-F so finding a good time to go in around my work schedule was challenging but doable. Will be back.
By Sabrina Shore
Very friendly team and excellent communication from start to finish. The completed embroidered products I got were beautifully done. I will definitely return to Big Frog for future custom needs. Thank you!
By Nabi
The guys at the store are not there to just "sell". They understand and tackle design and they know the processes and what to recommend. Very satisfied with our first and second purchases. Our uniforms look GREAT! Thanks Big Frog
By Julie Kern
I needed a last minute personalized shirt as a gift, and they were able to do it. The shirt looked amazing and the turnaround time was incredible. I've used them before and love the quality and service I get. Will continue to get my customized gifts printed here. Thank you guys again for your help! The gift was a hit! :)
By Rachel Iuliano
Marcus helped me with my custom shirt. He was super accommodating on getting everything exactly how I wanted it. I am definitely returning for my future projects.
By Christian Tibbetts
Love the customer service here!
By Ariel Sandoval
Timing and Quality. Excellent service
By I J
We surprised my dad with custom group t-shirts for his 80th birthday, celebrating our unforgettable weekend in Chicago to see the White Sox and Yankees. We shared the details with the team, and they nailed it—right down to the perfect “senior” baseball player graphic, complete with a mustache just like my dad’s! The design and fit were spot-on, and my dad received tons of compliments and birthday wishes throughout the day. I was amazed by how many fabric options were available—I never realized how much shirt textures could vary. The BIG FROG website made it easy to explore different styles and colors, and even my niece commented on how high-quality the shirts felt. A big shoutout to Steve, who was incredibly helpful from start to finish—guiding us through the concept, design, and shirt selection. I’m absolutely thrilled with how everything turned out!
By T R
Phenomenal customer service, needed a quick turn around for a trade show and they delivered. Thank you Big Frog!
By Eric Peterson
Great service and very fast production!
By Jennifer Ridgway
Super fast service! I want to say the turnaround time was less than 1 week. Very responsive too!
By mg becker
I had a fantastic experience working with Big Frog of San Diego in Clairemont! From start to finish, their team was incredibly helpful, kind, and responsive. The staff truly went above and beyond to make sure every detail of our order was accurate and exactly what we envisioned. The turnaround time was impressively fast — we received our order sooner than expected without any compromise on quality. The printing was clean, precise, and true to the design we submitted. It’s clear they take pride in delivering both speed and accuracy. Above all, what stood out most was the customer service. Everyone I interacted with was friendly, patient, and genuinely cared about making sure we were happy with the final product. I wouldn’t hesitate to recommend Big Frog Clairemont to anyone looking for high-quality custom apparel and a team you can rely on!
By Kyung Brown
Excellent white shirts with multiple colors and a quick turnaround time--amazing!
By Benjamin Frandsen
Knowledgeable staff, quick service, and quality results. It's my second time working with the company and they made it very easy both times.
By Lanett Grant
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