Staff was very friendly. The artist took time to focus on details of the artwork I wanted on the shirts. He was very patient, understanding and knowledgeable. Quick turn around for a bulk order. Thank you!!
Loved the fact that I got exactly what I wanted. My two granddaughters loved their monogrammed beach tot and cooler by Scout.
The people that work their were knowledgeable, patient and showed a computerized sample of what it would like.
Highly recommend Big Frog for all your monogramming items, big and small. It just makes them all the more special🥰
When I️ came in to Big Frog I️ was in tears over an order I️ had placed with another company. I️ had forgotten a name on my students list. Your staff knew right away what to do to fix it and had it done in less then 30 mins for all 8 shirts. A miracle worker! Thank you all so much for fixing my mistake so quickly and professionally.
Quality of the shirt material
The quickness of the process once acknowledged of the order, mock view, job done
Extremely pleased with my purchase
Only complaint - Submitting the order and not hearing anything until 4 days afterwards.
For a quick turnaround project - Per co msg I went to the local store advised of the project the person said to submit online which I did that same day. Truly didn't know if my project could be done and due to the wait time for the confirmation of order I couldn't go anywhere else. Someone needs to review request orders respond in 24 hr time frame if it can be done.
I value their honestly. When creating, or in my case, re-creating an image, it’s important to know your final product will look slightly different than the original. I was completely fine with this and appreciate the time spent to help re-create a memory. Thanks All!
Overall it was a good experience. I appreciate the multiple proofs before submitting. The only thing I would improve on is the number of thread colors, although they were able to match colors I needed extremely close. I would certainly use again.
I walked in the store a gentleman stopped what he was doing and helped me right away! I had no idea what my opportunities were. He explained everything to me and showed me my different options. They completed my project perfectly. They emailed, texted and called me to let me know my project was completed. The gentleman was a pleasure to work with!
The staff was polite and welcoming as soon as I walked in the door.
They ask you what are you looking for and let you know what services they offer and they are efficient in the things they do.
I came for a logo printing for 2 shirts which I purchased the shirts through them and needed for the next day.
The logo I brought wasn’t the best but they still let me know the reason and gave me options
I still did the print because I needed it and I was really pleased with what they did in a short period of time…
They rock so far and I have already recommended them to other business owners I network with…
My brother had passed away from brain cancer and you guys rocked it!! I needed a shirt before the viewing and you guys had it made and had it perfect everything about the shirt is amazing and god knows how much that Ment to me I’ve sent multiple people to you guy and will continue to do so