Reviews

Big Frog's embroidery services are top notch! Their staff is awesome; very knowledgeable and kind. They were able to fulfill our order quickly and had great communication throughout the process. We sew recommend Big Frog Reno! By Cassandra Burke Jul 28, 2026

We use Big Frog for our uniforms at M2 Services. They are always completed at a reasonable speed and the quality is great. We will continue using Big Frog for all of our future business clothing needs. By Heather Mollman Jul 9, 2026

Just great By lcmartin28 Jun 29, 2026

Our shirts for LayerSlayers3D team came out perfect, Keiley was great to work with! Thank you again! By D R Jun 19, 2026

Your staff is friendly and professional and always deliver fantastic results. I love the logo embroidery on my shirts and I get a lot of compliments! Thank you for delivering excellence! Note that this was a return business visit as I was so happy the first time around! By Vernon Conaway Jun 5, 2026

I visited the store at the last minute, and Alia truly stepped up to help. She was extremely professional and knowledgeable, confidently answering all of my questions. Alia worked closely with me on the design and placement of my logos, guiding me through the various options and products available. She remained friendly and accommodating, even staying well past closing time to ensure everything was completed. Despite my rambunctious child, she was incredibly caring and patient throughout the entire experience. I left the store with everything I needed, and the pricing was very reasonable. I highly recommend Big Frog to anyone looking for excellent service and quality products. By Robert Gamboa Apr 10, 2026

Love my shirts! I had to get a quick print of two different designs and colors of shirts for my team and me for an event in less than 10 days from when I ordered. Big Frog of Reno was so responsive and helpful. Within hours of making my request they had designs ready for my approval. I made a minor change (actually make my logo SMALLER - a first for a client 😉) and they made it quickly. The personal service is so welcome. They were excited for me to see the shirts when they were ready and they are fabulous! Thank you. I am definitely using Big Frog of Reno again and recommend you do, too! By Terri Ogden Apr 9, 2026

Love the shirt. Great service. Quick turnaround. By D. James Lawrie Apr 1, 2026

I absolutely love the custom t-shirts I had made at Big Frog in Reno! They created shirts for Test Those Breasts, Inc., our nonprofit supporting breast cancer awareness, and they turned out amazing. A huge thank you to Keiley for being so helpful and creative throughout the process. The customer service was outstanding from start to finish. I’m also so grateful to Andrea, the owner, for running such a wonderful local business that truly cares about the community. The quality of the shirts is fantastic, the design came out perfect, and the whole experience was easy and enjoyable. I’m so thankful I found Big Frog and will definitely be coming back for future projects. Highly recommend supporting this great local business! By Jamie Vaughn Mar 14, 2026

I am so happy with my choice to have my t-shirts made from Big Frog of Reno. I was in a time sensitive situation, there was a storm in Reno, I live in Owyhee. I needed the t-shirts asap how ever with the storm they were going to be closed the day i was to arrive. However they had someone meet us to pick up our order. The fee for rush delivery was very affordable. And the quality of the t-shirts were not expected. I am beyond pleased and happy with my experience with this business. I would recommend this place over n over again. This is my now go to t-shirt spot even if they are about 600 miles away. They are dependable, fast, and the help i received from Kelyee (Sorry I think i spelled her name wrong) was amazing. I am just in ahhhhh of this store. By Rhiannon Nino Mar 5, 2026

Jeff and team are exceptional at what they do. Amazing service and turnaround time ! By Myles Morris Feb 25, 2026

I loved everything about this store. I was in search for shirts for my Grammies celebration of life and it was all last min. I googled where I can have shirts printed and even tho I lived all on the other side I drove into town. The experience was amazing from the customer service to the delivery to the custom shirts. I would recommend 100%. I will be back soon to get more custom things done. Very thankful I came across this store. Thank you! Especially during a difficult time. We cried out of happiness of the outcome and quality of the shirts. Truly amazing! - Jenny By Janira Andrade Feb 19, 2026

We were on a short time frame to purchase a custom hoodie for our grandson's birthday. Alia worked on a design and promised it would be ready for pick up in time. It actually was ready earlier than expected and they called to let us know we could pick it up. When we got there, we realized the hoodie was probably going to be too small. Also, the color of the graphics did not contrast with the color of the hoodie we selected, so it was difficult to see. Alia not only offered to re-do it, she assured us it would still be ready in time for the birthday party. I offered to pay for the second hoodie, but she insisted there would be no charge. She called us back a day before the party to let us know it was ready. I cannot say enough good things about the service we received, especially since the mistakes with the first hoodie were ours and not hers. I would 100% recommend Big Frog and I will continue to use them for any future needs. By Terrie Johnson Feb 15, 2026

I recently used Big Frog for a small order of three embroidered company polos, and the experience was fantastic. They were incredibly proactive—they actually adjusted my logo to ensure it would be clearly visible on the shirt material, which I really appreciated. The team is super responsive, friendly, and professional. They met every commitment they made regarding quality and timing. I’ll definitely be back! By Vernon Conaway Jan 15, 2026

Very fast and everyone there is so nice! I will go back :) By Paige Dec 23, 2025

Excellent communication. Friendly staff. High quality work. Would recommend and will use again (and have used again already!)! By Samantha Schneider Feb 4, 2025

Great customer service and variety of apparel. High quality. By Sarah Hughes Nov 15, 2025

I have used Big Frog twice now to craft Turkey Trot t-shirts for my entire family, every November. Both 2023 & 2024, my bulk order came out perfectly and AHEAD of schedule. I plan on using this shop every November. Plus, the shirts themselves are of high quality: pure cotton and prints that don't fade in the wash. Customer service is top-notch, detailed & friendly. By Wendy Hermes Dec 16, 2024

The products are top-quality, and the service is exceptional across the board. The customer support team, especially Keiley, is always wonderful to work with. They respond quickly and ensure every order is handled efficiently. Our company has been extremely happy with our experience at Big Frog Reno, and we’ll continue to trust them for all our apparel needs in the future. By Taylin Meadows Oct 28, 2025

Great people to work with! They do an excellent job! By Cary Groth Oct 12, 2025