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Reviews
April 6, 2024
Sheryl Vons Cooper
I was greeted very warmly by Alia when I stopped by Big Frog of Reno to ask if they could help with my very last minute request. Alia was eager to help and gave me some great options that they could pull off within my tight deadline. She took the extra time to help me find some apparel options and go over layout ideas with me. I was so pleased by her can-do attitude! I was thrilled that they were willing to take on my small, last-minute job!
Big shout out to Alia, Sydney, and Jeff at Big Frog of Reno for their stellar customer service and exceptional final products! I would highly recommend this company for all of your custom apparel needs - no job is too big or small for them!
With gratitude,
Sheryl
Everjade Medical
An hour into our drive up to Reno from the Bay Area for a friend's 50th birthday celebration, my girlfriend lamented out loud "We should have made t-shirts!!" Since she was driving, I took the opportunity to find out if maybe it wasn't too late... After a quick web search, I called Big Frog, and got the friendliest, warmest, most positive response! We described what we wanted on the t-shirts, they emailed us proofs (nailing it on the first try!), and started making the t-shirts. By the time we arrived in Reno 2 hours later, our t-shirts were ready for pickup!! They were perfect, and made for a great addition to our friend's birthday celebration!! The staff was the best combination of helpful, amicable, accommodating, and talented.
Such an awesome place to get custom shirts made. I had a very specific idea in my head and the people at big frog made it happen. I got to be a part of every little detail and was so happy with the end design. Made for a great custom one of a kind present, The quality is just great. Will for sure be coming back again. All staff was so kind and professional and got my order done fast. Thanks Big Frog!
These guys are amazing! The customer service was amazing, and so was the product. To be able to get such good quality in a day is so much better than anywhere else. And, especially better than doing it online where you can’t see the product before hand and you can’t work with somebody personally on the design. If you need T-shirts made up, I strongly urge you to use big frog, they’re really great people!
Being able to make a personalized shirt for a gift, Is such a great idea! The staff were so helpful and friendly. The experience was amazing as they were able to make the gift for me same day! They were life savers.
I had the most amazing experience working with Big Frog in Reno! I had a last minute rush order, and the staff worked with me under the tight deadline and produced a beautiful product. The staff was incredibly friendly and I felt so taken care of. I cannot recommend Big Frog enough. They are FANTASTIC!!!!
There were no minimum on orders. No fee for design. Brought what I had in mind to life. EXCELLENT CUSTOMER SERVICE! Very knowledgeable. Very satisfied customer.
Thank you Big Frog!
I got my sweatshirt really quickly, and I have not stopped wearing it! It's so comfortable, soft, and it actually fits me pretty well. It definitely could never compare to a generic store-bought sweatshirt
Reasonable price with a quick turnaround, great quality work and you are right here locally. Sydney was super helpful and friendly. I was able to order just a few t-shirts whereas other companies were insisting the smallest run would 48 shirts.
I had a wonderful experience at Big Frog Reno!! I worked with Lisa and Rinnie, who were both super friendly, and very helpful and knowledgeable! I placed my custom order and they had it ready for me within a week. It’s so nice that they don’t have a minimum order too, so for smaller orders you can truly customize for what you need rather than potentially having a bunch of extra items you may not need or want. I definitely will be a repeat customer, thank you so much!!
Great shirts and excellent communication from employees there. Answered all questions and even actually got back to me when they said they would. Need more service like these guys.
Big Frog uses high-quality shirts. The prints on the shirts are crisp and clear. Your customer associates are very friendly and focused on providing great customer satisfaction. The turn-around time between ordering and completion was very reasonable.
Fast, friendly, flexible, and fantastic! They put our logo on four polo shirts we bought from them AND on two nylon jackets we purchased elsewhere. When my wife washed my nylon jacket and then dried it in the drier, the logos came off. No problem, they are replacing those heat-ruined logos on it as we speak. I'm Rob Mc Artor of Mc Artor Photo Imagery and I highly recommend Big Frog for company branding and logo impressions on apparel!
I work here :^) despite everything I love it and there's nothing quite like Big Frog. They try their damnedest to make everything work, especially the owner. Lisa should win best boss of 2023.