Your customer service is incredible. You worked with me on the design of the shirt, sent over a mock up, and delivered the final product quickly! Look forward to working with you all again in the near future!
Thank you for your excellent, creative, results for my order request. AND your friendly, expertise, desire to please. AND your listening, exemplifying and verifying the outcome. AND, as always, your "Please come back attitude". Yes I shall.
Thank you for being there for quite a while,
Your creativity always makes me smile!
I was in a real jam and very much appreciated. The staff in Raleigh who were able to print my shirt on short notice. It was only one shirt, but it made a big difference. I am grateful.
The Big Frog team made me printed t-shirts and a hoodie. The store is nice, price was fair, product selection is vast, and the print came out perfectly! I will be coming back, and I will be telling my friends!
Great quality clothing. They can get all the brand names. The work is quality. However I have had issues and delays with my last order. Big Frogs response though has been professional and fast they have responded to my issues and made things right. And that means more to me than anything. I plan on using them in the future and would highly recommend them. It’s not that we make mistakes it’s how we respond to them and Big Frogs gets an A+ in my book!!!
Your creativity turning customer ideas into designs is outstanding! At no point in the process did I feel that my input was not your priority. Perfect!
Your services was phenomenal You made it feel like hospitality and it was affordable and I would definitely be coming back for more items and telling my friends
the team was great and in contact quickly, and when an issues arose they were quick to help with a solution.
At pick up everyone was very friendly and made sure I was happy with the quality of the order before leaving.
Friendliness, knowledgeability, talent, helpfulness, speed of craft are all strong points of your business and staff. We've already recommended you to many and plan to be back!
The staff at Big Frog was beyond accommodating. I was late getting my order in for 11 hats, and they met the schedule early! They were so nice. I have used them over and over and the quality of the merchandise was exceptional. Thank you!!
My family & I worn our shirts. Washed them already and They still look new & unworn. FANTASTIC! The MENTION FAMILY from Connecticut! Thank you Madison for the creation!
The assistance I received was fantastic. The order arrived ahead of time and was correct. The entire experience was great and I will be ordering from them in the future. The staff was so pleasant and friendly. Just overall impressive.
I needed a quick turnaround, and you delivered. Since I did not see a "line by line" breakdown of the cost/shirt, I don't know if the $20.63 is your normal rate for shirts OR if the cost included an upcharge for it being a RUSH order. I received two other quotes - 1 was comparable in price but needed more time to fulfil the order. The 2nd was about $9/shirt cheaper but needed at least a 2 week lead to fulfill the order. All that being said, the t-shirts were a nice color blue with printing on the front just like I requested (i.e. high up in the chest area). I have not washed the shirt yet and forgot to check and see if they are "pre-shrunk" - is that still a thing? So far, my family seems to be pleased and most have reimbursed me for their part of the order.
The quality of the shirt, Madeline's attention to detail, her professionalism, and speed. This was the best service I've had in a long time from any business I've interacted with.
Great service and great result on my original designed tee-shirt. Produced under the time they predicted. Great help provided to clean up my logo for printing
Y'all were SO responsive to all of my emails and helped make a shirt that really knocked out socks off. The customer service was truly incredible when I discovered we were short one shirt, you immediately let us know you could print one more for us. I'll be recommending your services to anyone who needs to print anything!
