I was really anxious about placing my first t-shirt order for a family reunion. I went to two other spots first- a local business and a name brand company- both were obvious no gos. On my last try, I stopped at Big Frog having read the reviews online and they were absolutely accurate. I was helped and included in the t-shirt making process, walked through all the steps, given patience and grace for it being my first time! They answered my 101 questions! And the shirts came out greatttt!!!! You walk in, meet with a designer, give your ideas or limits and they help you with everything! So easy, so reliable, and a great experience. 1000% would recommend and use again!