Big Frog of Raleigh-North

6675 Falls of Neuse Road Suite 107, Raleigh, NC 27615

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Contact your local Big Frog919-793-2500

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

It was My *3rd* purchase from BIG FROG Tee Shirts & MORE!! Once again it was an extremely pleasant experience as the Folks are ALL Friendly, Efficient & Professional!! I wld HIGHLY RECOMMEND BIG FROG!! The next time I need T-shirts or the like, I will return w/out question. Dale Siler
By Dale Siler
My colleague and I purchased golf shirts with our company logo from Big Frog. Kyle has been very responsive, professional, and helpful throughout the process to pick the right material and style for our logo. If you want attentive service and someone who listens to what you need, contact Kyle at Big Frog Custom T-Shirts on Falls of Neuse.
By Nader Mahmoud
T-shirt turned out perfectly. And when there was a storm power outage that caused a brief delay, they kept me in the loop with timely updates.
By Adair B
Great custom shirt experience! We used a different online shop a month earlier and this was sooo much better, faster and great customer service! Would highly recommend.
By Mary Beth Copeland
Everyone at Big Frog Raleigh is exceptional. The quality of their products are outstanding. Kyle and Keat are top shelf! For all your marketing needs, choose Big Frog Raleigh 🐸
By Debra Mathias
Big Frog brought my vision to life. It felt good seeing the excitement and hearing my shirt turned out good before seeing it. They educated me so I could truly understand which product best suited my vision. The owner is so down to earth and we (and the other team members) had a great time talking about anime. Big Frog's team is very organized which I truly appreciate and it was nice receiving a text that my order was ready for pickup. A-1 service for sure!
By R Camp
It was quick and easy placing my order, verifying the specs are correct and best of all the order was ready in the time stated. I was able to pick my order as this is a local business and avoided shipping cost.
By Nadine Smith
Great company and the staff is Amazing so helpful and always work with me on my orders.
By Jay Riddell
Highly recommend this company . It was very easy and they 100% met our expectations . Will be coming back for future purchases
By William Jackson
Friendly helpful team with a wide range of offerings whether you are preparing for a family trip, girls night, or business they can help you get all your tee shirt and printing needs. They care about your creativity and accuracy on the printing and will take time to make sure you get exactly what you want. They even host a monthly networking event.
By Barbie Hauber
Great help with the design, fast printing and very happy with the quality of shirts. Only suggestion would be open on Saturdays if only limited hours. Close on Monday if you have to.
By David Richey
(Translated by Google) Very nice, very attentive... good service (Original) Muy agradable muy atentos .. buena atención
By Dayana Lucia Piñero Carreño
Great service and product quality. This is my 2nd time using them for my shirts. And this time I got a marching hat to further grow my brand 💪🏾. The shirts last a few years of regular wear which is good for me. I mean the ink part. The shirt itself is still going strong with no tears! I work with junk vehicles daily so that's a super plus to not have a rip all this time. I ordered another set and expect the same quality. The hat fits really good too. If you're a local biz owner and need some quality shirts and hats then I'd highly suggest going to Big Frog. They'll show you a mockup on the computer of what it'll look like and everything. Thanks again Big Frog 🙏🏾
By Millionaire Mindset
Great experience overall. Kyle and the team were friendly, professional, and easy to work with. Communication was solid, everything went smoothly, and they did exactly what they said they would do. Definitely recommend if you’re looking for a company you can count on!
By Rob Cheney
Knowledgeable, efficient and pleasant staff. Good pricing and fast. Nice people and good quality product - good combination :)
By jason caron
Once again Big Frog came through with my order with perfect execution and timely response. I particularly admire their ability to adapt to a last minute change in the design yet finishing the print earlier than promised.
By David Powell
Very nice work and high-quality
By Cerranz Harrison
Great customer service, great quality….I will be back to order embroidered products!
By Ann Thomas
Designer was remarkable!! Took my poor photos and made them look excellent- highly skilled and a pleasure to work with!!! 2 day turnaround for 2 custom tshirts.. great price!!!
By John Palczuk
Good experience overall, they answered all my questions and made things simple
By tomas peralta
I was really anxious about placing my first t-shirt order for a family reunion. I went to two other spots first- a local business and a name brand company- both were obvious no gos. On my last try, I stopped at Big Frog having read the reviews online and they were absolutely accurate. I was helped and included in the t-shirt making process, walked through all the steps, given patience and grace for it being my first time! They answered my 101 questions! And the shirts came out greatttt!!!! You walk in, meet with a designer, give your ideas or limits and they help you with everything! So easy, so reliable, and a great experience. 1000% would recommend and use again!
By abigail williams
Courteous and efficient service
By Clint Abbey
Big Frog did a great job! I had a photo put on a t-shirt. I forgot his name but he was so helpful, he offered some suggestions, he was kind and friendly. The Tshirt came out amazing. I would definitely recommend them. Thank you! Terry
By Terry Hunter
What a great experience from start to finish! Big Frog took my design idea had a mock up on the computer in about 5 minutes! I placed my order and it came in early and was perfect! The folks that work there are so nice! 5 stars plus!!!
By Teesa McKinley
Thank you, Mads, for all your help & your design skills! :D
By Halle Mangrum
Mads was amazing and got our very important order out super quick! It was everything we could have hoped for and the shirts were great quality as well. They said 24 hours and the shirts ended up being ready in like 3 hours!
By Jack Carrubba
My first experience with Big Frog Raleigh. Simply outstanding. Great, talented, customer-friendly folks. Perfect work. Delivered ahead of schedule. A-plus!
By Steve Eisenstadt
It’s easy to continue to provide great service when everything is going well and…what happens when the product does not come out the way it’s supposed to? Big Frog not only delivered on an extra shirt when the original one did not come out correctly but they also discounted the price of the next shirt that did come out right. I will continue to use them based on the way they responded to a product defect and appreciate their willingness to make it right and do it quickly and ensure I am satisfied. 👏🏻
By Chris Damico
I had a great first experience with Big Frog. They were able to give me same day delivery. The customer service was great. I'm about to email them about the next project.
By David W
I decided on a whim to order some tees for an upcoming family trip.Found this shop close to home.Excellent customer service and I was surprised with a 1 day turn around on my order!Will definitely order from them again !( Also caught a flash $ale)
By Shelly Dunn
Big Frog is amazing! They helped design the shirts and finished ahead of schedule. They exceeded expectations!!! I will definitely use them for all future occasions.
By Tonia Reed
This place is a hidden gem of raleigh- the customer service, quality of shirts, and turnaround were all excellent. Joe and Maddie (Mad) were amazing and don't get me started on how talented Mad is!! She and I worked on the shirt for less than 30 min, but it will leave a life time of memory for my family :) will be returning again!!
By Ann Sung
I needed a print job turned around quickly. The team called to confirm the order, sent a proof, took payment and texted when it was ready, and I picked it up the next day! Much appreciated! Thank you! 😊
By Lauri Arntsen
Big Frog Printing knocked it out of the park with my recent T-shirt order! Same-day service, excellent quality, and the shirts turned out even better than I hoped. Fast, friendly, and professional from start to finish. Highly recommend and will definitely use them again! 👕⭐️🤍
By Lisa Toole
I am amazed at the quality, customer service, and value of Big Frog. I came in with a rush order for a single t-shirt and the amount of care they took to make sure that the image looked perfect and exactly how I wanted was very impressive. The order was ready way faster than expected and at a price that was well below what I thought it was going to be before I came in. I will definitely be using them for all of my orders going forward.
By Randy Fennell
The staff are wonderful. Very helpful and really pleasant. Great place to go!!
By Catherine
Fantastic people to work with. Satisfied in every way.
By MrMike Knott
Incredible job! They spent a lot of time ensuring that the design I brought in was replicated perfectly AND it was ready almost a week early! Great experience!
By Nicole Corrigan
Such a great experience working with this company. I was unsure of which t-shirt company to use but ended up choosing Big Frog- they had an excellent promotion going on at the time I ordered, completed my ordered earlier than expected, and was thorough through the whole process. Highly recommend!
By Brittany Byrom
Needed a single shirt, for a gift. Staff helped nail the design and had it printed and in my hands next day! Amazing!!
By marc medford
Joesph and Mads were both very friendly and helpful when I decided to get shirts printed last minute for a group of friends and family cheering on my partner during her first marathon. Mads whipped up a design on the spot using an image I provided and Joesph was able to print an additional shirt, same day, when I came to pick up the order. Highly recommend this business!
By Lauren Reese
Big Frog, in Falls Village, is AWESOME!! I've bought many of their products & LOVE them! The Design Staff (for free) at Big Frog is very knowledgeable about the products & knows what's best, as far as printing goes, for all items. Everyone is super friendly! Also, they have the best net-working events - I love them! Call to find out more details. Thank you to all the staff at Big Frog - You Simply Rock...I mean, JUMP! Donna P.
By Donna Pate
Great service, extremely helpful in putting together a birthday gift. Process was quick, answered all my questions, and pricing was excellent. Will use them again! Thank you
By James Fielding
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