Heather, the sales associate was absolutely the BEST! She was so helpful and took the time to explain everything and made sure I was happy with the final design.
Thank you for the great service and attention to detail.
Director of Preschool Ministry
First Baptist Church Universal City
Heather and the team were great! They said I would get my (last minute) shirt order within the next few days, but I got a call the next afternoon saying they were ready!
Picked them up and they were exactly what I ordered! Thanks!
Amazing customer service and amazing product knowledge. This was our first time using Big Frog for our Fall Fest event tshirts but we will definitely use them again because everything went so smoothly. Thank you for walking us through this process! We appreciate you!
The staff is always so helpful, genuine, and professional. Love the variety of shirt materials and styles, friendly atmosphere, and speedy production. We highly recommend Big Frog for your customized needs! -Greater New Braunfels Arts Council
Krista made the whole process quick and painless. I explained my wishes in a very simple manor and she knocked it out of the park. Her design skill was very impressive, while her knowledgeability of the product gave me exactly what I was looking for!
My agency (Community Action, Inc.) bought some polos from you several months ago and we are interested in buying more for our staff. I would like to talk with someone about some type of group discount for the organization.
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Honestly I don’t even know were to start. From the moment I walk in the door your team was beyond amazing. All my questions got answered without even asking… I tell you I was so amazed by the store and the way everything was handled. I had a last minute shirt needing to be made for my daughter’s gender reveal and you guys knocked it out of the park!! The shirt came out amazing…Everyone asked me how I pulled it off so quickly. I just said Big Frog custom T shirts in New Braunfels hooked it up!! I am so ready to make my next shirt. Can’t thank you all enough…
I had the pleasure of working with the graphic designer to create a truly special Sugar Free Zone Challenge shirt in honor of our precious 6-year-old granddaughter, who bravely battles Type 1 diabetes. From the moment we connected, it was evident that this designer was not just talented but also incredibly compassionate.
They worked closely with our family, understanding the significance of this challenge, and poured their heart and soul into crafting the perfect design. Their creativity and attention to detail were simply remarkable. Not only did they create an eye-catching design that captured the spirit of our cause, but they also went above and beyond by suggesting different shirt options and setting up a personalized store just for us.
The result? A shirt that symbolizes hope, strength, and love. It's not just a piece of clothing; it's a testament to the power of collaboration and the dedication of a designer who truly cares. Our granddaughter's smile when she saw the shirt was priceless, and it's all thanks to this incredible designer. Talk about awesome! Thank you from the bottom of our hearts.
Amazing staff! They went above and beyond to help me design a shirt, I walked in and we got right to work. They were able to order the shirts I wanted. They worked with my 5 day deadline and the shirts turned out amazing! I would and will highly recommend Big Frog custom T-Shirt!
Quality products, fast production, fair prices, capable staff. Might not look like much as a list of positive traits but vastly better than most business today. Have always had very positive response to worn styles that have originated from here. Do business again? I'm awaiting a significant delivery from them week after next. Anticipation!
Haven’t received my shirts yet, but the customer service l received when l placed my order was excellent! They helped me fine tune my design and keep the price within the budget l had. Extremely friendly and professional. Can’t wait to get our shirts!!
I was pleased with the effort that your employee put into finding a name tag for me. The process of picking the right font and color was fun. I'm impressed with the final tag. I hope that by wearing it to all of my meetings I'll be able to drum up some more business for Big Frog.
The t-shirts you make for Folk Fest are wonderful. Good working with you all.
Quality work. Nice selection of colors and styles. Less than a 2-week turn-around. And when I realized I didn’t order enough shirts, Big Frog didn’t charge me extra for a 2nd, now-rushed, order! I call that great service!