The personal service, friendly help, and design ideas. Having so many options can be overwhelming, but having someone show you the difference and being able to touch and feel the products makes huge difference.
This is the second custom shirt I've had made at Big Frog and both times were amazing. They had what I needed, the artist was able to create the look I wanted, and the shirts were ready when I needed them. My daughter wears the first sweatshirt A LOT and I think she'll love the sleep shirt I just had made. I tell everyone how great my experience was with Big Frog and will continue to do so. Thank you so much for helping me give my daughter something special!
The embroidery work was outstanding and exceeded our expectations. Brittany was fantastic, listened to our needs and made sure our results were exactly what we wanted. Thank you, Big Frog - we'll be back!
Always happy with the outcomes, but sometimes would like quicker turn-around (and I'm sure that is the #1 request from everyone these days).
Sometimes I'm asked to pay for orders when placed; other times when done (before I pick up); and other times when I walk in the door. If you make this process more clear, it would help everyone involved.
Worked with Alec - absolute pleasure! Courteous, informative, detailed oriented, timely, all 👍👍👍! Additionally had Brittany come through on a creative and cost friendly solution for some hats, very much appreciated her thoughtfulness!!
The site itself was so well organized that it made knowing what I want to get and how to get it very easy. Actually ordering was very simple and everything was handled in an effective and fast manner.
I did have a hiccup where I thought I got splotches of ink or something on my order but it was just residual that came off right after the first wash. That was on me for not thinking off washing first but when I came in the person up front was incredibly kind and apologetic for not leaving a note explaining when in reality it was on me.
I appreciate the good energy of the shop and everyone’s wonderful work shows with the great pieces made by them!
Thank you so much!
I have used this company once before to do a heat press custom t-shirt for my daughter's birthday. The t-shirt was done through a third party vendor in Minneapolis. My t-shirt was so beautifully done. And the packaging was highly professional as it was sealed in a clear plastic bag with the companies label on it. The t-shirt was of good quality too. They have a large selection to choose from and size range as well. My daughter's art work was beautifully displayed on that t-shirt and very bright.
Recently, I had them do 10 polo shirts that I purchased separately and brought to them. I love that they are willing to let you bring in your own shirt. You don't have to purchase from their store. they treat your clothes with respect! This is what I did to save extra cash. Anyway, this was for my church. Again, I had them put the church logo on using heat pressed. It came out great! The church was very pleased with the results. They are pricey, but I think it is worth the job. They really do a clean and awesome job. You will be very satisfied!!
Great jersey! Customer service was awesome! Took a few moments to find my order and went the extra to find it and let me know it was there so my friend could pick it up! We definitely will be ordering more!