The speed at which orders are done. The communication is exemplary!!! I’m so appreciative & impressed at how quickly I receive responses to questions & through ordering process. I also love the designers input! It alleaus turns out great & finally I love that you use Bella canvas shirts!
The service at Big Frog is what keeps me coming back - I LOVE the "Can do" attitude. Even when something has been MY mistake, the team is all about helping make sure I am satisfied.
Had a great experience with Big Frog! We had shirts embroidered and they turned out perfect—clean, professional, and high quality. The staff was super helpful and the turnaround was fast. Highly recommend for any custom apparel needs!
Naomi did a fantastic job in designing and getting our reunion shirts to us. My classmates really liked the design and the quality of the shirt. Thank you so much for all you did.
We couldn’t be happier with the quality and service provided by Big Frog Frisco! The ordering process is always seamless, and their team is attentive, ensuring everything met our expectations. Highly recommend!
Big Frog has the best customer service in the industry! They work to satisfy the customer and that is hard to find. They work diligently to ensure the fastest possible turnaround for order completion. I can't recommend them enough!
The shirts made for my family vacation, were amazing and super cute . We got so many compliments at Disneyland about our shirts !!!! I will most definitely be coming back for shirts to be made for my daughters birthday party
Addi and Chris are AMAZING!
Their knowledge and expertise is evident.
They listen carefully, provide great feedback, give solid advise, show a personal interest in not only meeting my needs, but even exceeding them.
Size and colors of t-shirts were a concern for me, and going above and beyond they ordered in what was not in stock so I could know what to expect on color and if the size is right.
They are attentative to budgetary constraints and dont just try to sell the most expensive product.
The concept of your business is great, and interacting with someone is simple.
In short, they are very professional, courteous, invested in my needs, very knowledgable and artisan at their craft.
I dont believe in coincidence, and what a God send and blessing it was for me to cross paths with Chris when he helped my start my car because of a weak battery, I was actually at another business at the time, otherwise I dont think I would be here leaving this survey.
Thank You Addi and Chris, God Bless you always and God Bless your business.
Scott
Big Frog of Frisco is Very proactive in taking our order & confirming our order.
They are always willing to get the order done to our satisfaction.
Everyone is always happy and welcoming when coming into the store.
Quality products are used, so Our Team always looks professional.
Thank you for your hard work and diligence.
LJ- "The HOA Lady"- Frisco & Texas (THA) Homeowners Association Management
I can’t say enough wonderful things about Big Frog and their incredible team! Chris, the owner, and his amazing artists went above and beyond in designing the most perfect shirts for my son’s Air Force graduation. Their attention to detail, creativity, and willingness to bring my vision to life made the entire process seamless and enjoyable. The quality of the shirts exceeded my expectations, and the customer service was truly top-notch. If you’re looking for a team that is not only talented but also passionate about what they do, Big Frog is the place to go! Thank you, Chris, and the entire team for making this such a special experience!
The costumer service was amazing and the people were so kind and understanding. Every part of the process was smooth and stress free. The only complaint I have is that I asked for maroon and the shirts came a bit more red than most liked. Otherwise, amazing experience, thank you so much!
The communication and attentiveness of the staff is top notch! I had a tiny order, and the staff treated me as if I was their biggest customer. I super appreciate it!
Global TLU enjoys every Big Frog order. The t-shirts are great quality and the fast service is a plus. I highly recommend them for your next t-shirt order.
I needed a custom t-shirt fast! I called Big Frog of Frisco and they said they could do it. I literally went in one morning and walked out 10 min later with a fantastic shirt! I highly recommend Big Frog of Frisco! Everyone was so nice too...great customer service, which is rare to find these days.
Customer service is 10/10 every time! Naomi helped me out with my order, her communication was fast, professional, friendly and clear, and honestly just made the whole experience fantastic. There was a slight mistake on the finished product initially, but Big Frog fixed it so quickly and without hassle that I can’t even knock a point off my score, especially since the finished order looks amazing! I absolutely recommend Big Frog for all your printing needs!
Excellent customer service was the highlight of my experience. The end product turned out great as well, but what stood out most was your employee’s professionalism, politeness, and willingness to go above and beyond. I’ve already recommended your business to several other business owners!
Addi was great to work with. Artwork for the 3 different projects that she handled for us turned out great. The pullovers arrived in time and our customers loved the designs. Would highly recommend.
I ordered some t-shirts for Senior Night for my daughter kind of late and the customer service was very professional and accommodating. The design they came up with was really nice. My daughter loved them. I had a slight issue picking up only 1/2 the order was ready but it worked out fine. I plan on ordering more for graduation!
