Big Frog of Cumming

1070 Market Place Boulevard, Cumming, GA 30041

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Contact your local Big Frog770-889-3764

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

These folks always have the time to help me create wonderful high quality products
By Chris McAllister
The products and printing were superior. And Ben was so committed and responsive to my needs and satisfaction.
By Lisa Glover
Love this place's! Ben is a joy to work with! So was Caitlin! They always nail the graphics! Highly recommend!
By Briana Hudson
Wonderful experience with Big Frog Cumming! Our FIRST LEGO League robotics team, Team Turtlebots, ordered our team shirts here, and they turned out great. The shirts are great quality, and their team even reviewed our graphic design and helped make sure everything would look good when printed. We also really appreciate their generous discount in support of our nonprofit robotics team. It’s wonderful to see a local business not only provide great products and service, but also give back to the community and support kids and STEM education. Thank you, Big Frog Cumming, for supporting our young innovators and helping us share the joy of STEM in our community. We truly appreciate you!
By Team Turtlebots
Would definitely recommend. From the design process to the printed shirts everything was great. Ben is amazing and so helpful in figuring out fonts and placement. Love the t shirt and sweatshirt
By Christa DiPinto
(Second review - first one was from my personal account because it affected me personally - this one because it affected our Rescue) Ben at Big Frog went above and beyond for us. We didn’t make things easy, but he gave us the time, patience, and effort to get everything right. He cared about making sure we were happy, and it showed in how he handled every challenge we threw his way. It’s rare to find someone who puts that much heart into customer service. Thank you, Ben, for coming through for us and giving us every reason to come back. Highly recommend!
By Robert Smith
⭐⭐⭐⭐⭐ Ben at Big Frog wasn’t the hero we were expecting, but he was absolutely the hero who showed up. We gave this man damn near every opportunity to fail—and somehow, he came through like nobody else could. We did not make his job easy, and he still found a way to make it happen. That kind of patience, effort, and commitment deserves recognition. Ben, thank you for sticking with us and turning what could have been a disaster into an experience we’re genuinely grateful for. Some heroes wear capes. Ours apparently works at Big Frog. Five stars, without hesitation!
By Robert Smith
If I could give 6 stars, I would. They're that good!
By Karen McNamara
I cannot say enough wonderful things about Big Frog! We had custom logo cups made for an event, and unfortunately their shipment didn’t arrive in time for us to pick them up before our open house. Instead of simply telling us they wouldn’t be ready, the owner personally drove all the way to Dallas, GA to pick up our order and then personally delivered the products to our event so we would have them. THAT is customer service! It is so rare to find a company that genuinely cares this much about its customers and is willing to go that far to make things right especially when the shipping delay wasn’t even something they could control. The cups turned out AMAZING, but what impressed me most was the level of care, communication, and commitment behind the service. As a business owner, I know what it takes to go above and beyond for a customer, and this absolutely was above and beyond. Big Frog has earned our business, and I would recommend them without hesitation. Thank you so much for making sure we had everything we needed for our event! ❤️
By MDH Design & Build
Talented designers, fast and friendly, very patient, have helped me create many custom tees!!
By Kristen Cruse
Fantastic experience! Helpful, knowledgeable and enthusiastic staff worked with me to create the perfect T-shirt look for a last minute project. Super fast also - in and out with my printed shirt in under 30 minutes!! Highly recommend Big Frog Cumming for any T-shirt needs!
By Renee Wallace
They are not only very professional, but fast and super friendly. We have been going there for so many years and we will continue to do so! ! AWESOME JOB!
By Claudia Robison
Great company for all your clothing needs. Professional and the quickest turnaround of any place I've been to.
By Michael Stringer (Stringman)
They produced exactly what I had wanted. Shirts were perfect !! Color , Quality, Excellent...
By Andrew Rodriguez
Awesome high quality instant peel transfers printed THE SAME DAY that I sent the art. Awesome!
By Will Allen
Had an excellent experience. Thanks to the crew and team for helping to create, design and then make the quick print turn around. Your team is the best!!!! You went above and beyond!
By Ken Griffis
Confident, comfortable atmosphere for working on you marketing swag Ben was a pleasure to work with!
By Michael Francis Norton
I am very happy with the service I received from this store. I ordered 4 custom shirts for 4th of July. The owner went out of his way to meet my timeline on a holiday weekend. Well done Ben.
By Scott Specker
Business uniforms: Incredible service, fast turnaround, great communication and very fair pricing. Staff is super friendly and inviting. The entire process was a great experience. I will be returning for all of our business uniform (or personal) needs.
By Adam Munroe
I have used Big Frog more than once. I highly reccomend them for great customer service, great quality shirts and printing that is right on point ‼️
By Thomas Phillips
Friendly staff ready to assist with whatever your needs may be. Very helpful and creative as well!
By Leah Drown
The graphic designer is very knowledgeable, professional, and super helpful. They provide high quality service and products with short turnaround time. Definitely my go-to store for customized T-shirt printing.
By Xi L
Everyone that works in the Cumming Georgia store are world class professionals and unbelievably talented. Their creative abilities combined with white glove service is why they are the only call when I need items created. Huge shoutout to Ben Ransom who is the lucky soul that has to deal with my quirky ideas but he always pulls off a flawless execution.
By Scott Beyer
Good
By alejandro perez
This is the second year I have ordered uniforms for the restaurant I run. Always top quality and speedy service. Ben is who I speak to when ordering and he is fantastic. Thanks!
By Ashley Wolff
Fabulous place to design your own tee shirts etc
By Lori Ciminelli
Always Awesome and Always Amazing. Ben and the team are fantastic. Custom Birthday T-shirts. Thank you
By Art
Fast, friendly and courteous service. Products ready when promised and quality was great as expected!
By Craig Coleman
Ben Ransom helped me in such a wonderful, creative, cooperative and friendly way. I absolutely recommend this store!!!! Go Ben, Go !!!!!!!
By Albert Dobben
Flexible, caring and great
By Teza Simunyola
They always do a professional job on all of our Show Performance Shirts!! Always very friendly and always willing to go beyond our expectations.
By K9s In Flight
Billy always goes above and beyond!!!
By Jodia Hobgood
Best in the biz! The team at the Cumming office are unbelievably talented, professional, and timely.
By Scott Beyer
This is the most efficient and professional organization I have worked with in years. Ben Ransom deserves a raise. My now husband and I designed matching sweatshirts to wear on our New Zealand honeymoon and Ben worked with us throughout the process. He helped refine the design and adjust the font colors to make sure it stood out and looked the best it could on the respective sweatshirt colors we chose. He also worked very hard to help me find a very specific light purple color of sweatshirt (not an easy task). All throughout the process, he was very patient and kind. When we picked up our finished products, he showed them to us for inspection and he was very friendly in person as well. These sweatshirts have traveled across the world and been through several washes and are still maintaining their quality. We have been very impressed with every interaction and could not recommend Big Frog more!
By Kait Moorman
Caitlyn was awesome! She was able to articulate to me all the details and questions on how I wanted it to look and she executed it perfectly.
By Robin Picariello
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