Big Frog of West Linn

2050 8th Ave, Suite C., West Linn, OR 97068

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Contact your local Big Frog503-746-5756

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

The owners & salespersons at this store were wonderful & accommodating in helping me out.
By Ellen Claxton
THANK YOU! Sergio ❤️ for your great customer service. I will never forget how welcoming and how kind you were… May God forever bless you with abundance of happiness and great health.
By Cleo Martinez
Great customer service! I appreciated the detailed email communication and upfront pricing. I was shocked at the number of colors available for embroidery work and will definitely be coming back.
By Laura Wilsey
Great service and a quality product from an awesome local business
By Lauren Abraham
I can’t say (write) enough great things about Ryan and his team helping out with a rushed, last-minute shirt project. Super service and very personable folks to work with.
By Ed Miller
I needed some shirts printed for a trip and they were able to help me get the right sizes/colors ordered and they had them done just in time. What a fun surprise for my dad to have t-shirts for his trip to his 50th state! Thank you for helping me make fun memories with my parents!
By Kara Wiley
Quick, responsive, solid work.
By Christina Gardner
We have used Big Frog for all of our company t-shirts, and they have been fantastic every time. Their customer service is consistently friendly, professional, and responsive. They always go the extra mile to make sure everything is done correctly and on time. The quality of their printing has been excellent, and the finished products always look great. Whether we’re placing a new order or asking questions, their team is helpful, knowledgeable, and easy to work with. It’s refreshing to work with a company that truly cares about its customers. We highly recommend Big Frog for anyone looking for quality custom apparel and outstanding customer service.
By Tami Hoisington
Love the printing, able to bring my art in and know it is always available to print when I'm ready
By Kammrella McQuesten
Not only communicative but fast and the quality was great. Even when the size my husband picked was off by 2 sizes, they redid it in 5 minutes. I had no idea how helpful and competent that this store could be. They have my business forever and I rarely leave reviews!
By susan stier
Ryan is great to work with!
By Gems Cleaning, LLC
I had a complicated request done completely by phone and email and they got it done on time and were so patient as we figured it out.
By K. Adams
Great customer service and great products! We had a custom sweatshirt, tshirt and hat made for a Christmas gift!
By Wendy Willett
I am so impressed with this company! Their responsiveness, quality of work, and customer service are truly unmatched. Every interaction has been professional and timely, and the finished product exceeded my expectations. Highly recommend!
By Sarah Irvine
Excellent service and shirts were exactly as ordered.
By Joyce C
They are very accommodating and easy to work with.
By Lindsay Newman
Great 24 hour turnaround. Great service and all questions were answered. Price is very fair and product came out great!!!
By Viet Nguyen
This place is awesome.
By Paul Williams
Great company. Call and make a fun shirt!
By Matt Baermann
Ryan and his team went beyond to meet my deadline and was extremely professional. Thank you so much. You guys are the best!
By Nancy Kaur
We needed last minute shirts for a family vacation and Ryan pulled through to get it done! Super quick response time and shirts came out perfectly.
By Rachel P
On time and quality of shirts and work very good. I asked them to adjust the color of the lettering to work well with the t-shirt color since I could not be there in person to do that. Great job!
By Ardith Bowman
Awesome service! Amazing quality!
By Laurie Lambert
I’ve made a couple of orders for my company’s clothing and been very happy with the results.
By Todd S
I came here for a simple request inside their place, and they helped me perfectly. They even helped edit a photo on the shirt, so I can adjust it any where and the result was perfect. And that was only 25 dollars, a pretty good deal. Would recommend other people who are trying to get a customized shirt.
By Amer Bonie
Reasonable prices, easy process to choose and order shirts. Helpful, friendly and communicative staff. Fast turnaround time on being able to pick up the shirts too! And they look great!
By Ris Pitzer
Absolutely amazing! Even saw the little details on the logo. Highly recommend
By Matt Frank
Love the shirts. Will orgder more soon!
By AJ Ceravolo (Buildingseas)
They fulfilled a last minute request for ONE shirt for me within 2 days. They even were able to add an additional print to the sleeve within that time frame. The printing came out exactly as I needed it, and the price was amazing. And the response times with staff were lightning quick. They made the whole process easy. Would recommend to anybody looking for shirt printing services.
By Rocco Roncarati
I have ordered several t-shirts from Big Frog and they have always been great to work with and are friendly and efficient.
By Nita Slater
Fantastic customer service. Went the extra mile to help me out on a rush custom order when no one else was able or willing.
By Ann Weight
Super friendly and pleasant people , fast turnaround and the store looks great inside. Price was right and the staff are extremely knowledgeable to get stuff done right. Will definitely keep bringing my projects here , thanks again!
By Jason Cardenas
Big Frog Custom T-Shirts responded to all my questions in order for a quick turnaround. The t-shirt turned out exactly as expected and I will definitely use them again.
By Adriane Douglas
They completely blew us away! We were caught off guard with a family tragedy and needed shirts asap. They were able to do exactly what we wanted and had it to us exactly when we needed it. We appreciate the heck out of you guys!! 10/10 would recommend!!
By Jason Rodriguez
Ryan & Staff, The two members that were there at the time took the time to help me with my order. I needed a single shirt 👕 made with company logo for me for my best friend, business partner, family member, and service animal 🐩 of 14 & 1/2 years spent together who passed away 😪 Time ⏲️ was of the essence, especially because it was Friday around 3:30pm. I told them I had to have the shirt by Monday / Tuesday to ship 🚛 to California for my pal 🐩 to get it before it was too late for him to have placed with him on his journey to the better world 🌎 than here. They got it done and never once said they couldn't do it after I told them my situation. I mean really, how could you? This story is too true to make up. I appreciate your response and compassion to get this T-shirt made with Qualit. Most importantly to me, on time rush with the Due diligence to come in Monday morning 🌄 and get this done, not just giving me information I wanted to hear on Friday as it was a shot in the dark they could get it done when I realized I hadn't had a company shirts his size brand new. This is why we will continue going on 4 years ago to still to this day getting our company uniforms created by you. Thank you so much Big 🐸 Frog Single Dog Photo 📸 The Reason for the Shirt (5) Second Picture 📸 His Successor little five Jeffery & little five Roberts
By Jeffery Roberts
There was a small misunderstanding about my order, they dropped everything and made the missing item in less than an hour while I ran some errands. The end result was 8 beautifully rendered tee-shirts. I with I'd know about Big Frog long ago.
By Michael Galassi
I had a great experience every time I have placed an order, the turn around was fast easy and I would highly recommend to everyone. The quality was awesome and the Customer service was excellent.
By Christopher Charkhian
Friendly service, very creative and fun! Thank you
By Jeremy Moe
Even though we had a small order, we were treated as if we were ordering hundreds of shirts. It was nice to have a custom made shirt, so much better than going to a big box store.
By Joyce Clark
Clean
By Beaverton Oregon
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