Big Frog of West Los Angeles

11870 Santa Monica Blvd, Suite 105, Los Angeles, CA 90025

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Contact your local Big Frog310-596-5244

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

SMS Message Consent

When you opt in to receive SMS communications from Big Frog Custom T-Shirts & More of West Los Angeles, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.

SMS Message Frequency & Fees

The frequency of SMS messages may vary based on the type of communication you are receiving. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message sent is domestically or internationally.

SMS Opt-In

By providing your phone number, you agree to receive text messages from this organization. Message and data rates may apply. Message frequency varies.

SMS Opt-Out

If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received this message. Once we receive your message, you will no longer receive further text messages from us.

Big Frog maintains strict privacy policies, ensuring that personal information of our users and members is not sold, rented, released, or traded to others without prior consent or a legal obligation.

SMS Help

If you need assistance with our SMS program, reply “HELP” to any message or contact us at 805-587-9036 or westla@bigfrog.com 

SMS Privacy

Big Frog Custom T-Shirts & More of West Los Angeles maintains strict privacy policies, ensuring that personal information of our users and members is not shared, sold, rented, released, or traded to third parties for marketing/promotional purposes without prior consent or a legal obligation. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. No mobile opt-in data will be shared with third parties.

What Our Customers Say

We ordered 350 tote bags from Big Frog and I have nothing but positive feedback for the process as well as the end result. Product came out great, communication was prompt and easy, and the folks there were flexible and helpful. Definitely recommend for your merch needs!
By Asa Beal
Wow, what a place! We had an idea for a gift, very last minute, and wanted a local shop so we wouldn't get lost in the emails back and forth. Then we found Big Frog. They were so easy to work with, interested in our project, had great recommendations and the price was very reasonable. Unbelievably fast turnaround time and everything turned out exactly as we had hoped. And what a great team! Everyone made the experience easy and fun. Thank you, we'll be back!
By S French
Amazed by the quality! The best custom T-shirt store is in town! The team is very professional and kind, and the quality of work is unmatched. Highly recommended
By Sepehr Soleimani
They did a great job printing t-shirts for my movie. The artwork I had provided them was in the wrong color for the shirts I selected (too dark to show up) and they spotted the problem and fixed the artwork for me. The shirts came out looking perfect. The staff is very friendly and helpful.
By Jonathan Blank
Staff is friendly and knowledgeable and they prepare everything on-site which makes the turnaround time very quick.
By John Fry
We hosted our fourth annual SheroCon comics & gaming convention a few weeks ago at the Valley Relics Museum and the owner offered to provide tees for our volunteers. The tees turned out super cute and you can feel the quality. I’ve been printing and selling screen printed t-shirts since I launched my former company “Off My Chest Tees” in 2010, so I have a LOT of experience in dealing with screen printers and with finding quality tees for my line of t-shirts. Big Frog West LA really came through for us with some amazing tees that I think are going to hold up for a while. I highly recommend.
By Shequeta Smith
I needed a shirt for a quick turnaround on a Friday and for an event Monday. That’s when I stumbled upon Big Frog on a quick google search. Aaron and Lizzy are so accommodating and lovely in getting my quick turnaround order in getting all the details right - even during their busy opening week! Glad to find a local vendor in the Santa Monica area. Highly recommend if you need a print job done! We’ll be back !!
By Ammy Ontiveros
I visited the booth of Big Frog Apparel working hard at the Santa Monica Fair. The team was highly professional, helpful, and explained their services perfectly. A 24-hour turnaround for great quality shirts is amazing. Great new business!"
By Debbie Vail Holmes
This place is incredible! They were able to accommodate a large last minute order. They helped me select a design and were very responsive in communicating. Aaron delivered the shirts himself, and they are very high quality. I will definitely be using them again in the future!
By Camille Oswald
Shirts received were high quality, thick cotton. Prints are durable and come out well in the wash. Prices competitive with online, particularly when factoring in the free design services.
By Tommy
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