My t-shirts were very nice!!! I was very happy and satisfied with both orders ([FIRST NAME REMOVED] & Ivory). Thank you all for everything! I talked more with Clayton the last 2 weeks and he was always nice and courteous. Thanks to King and Jess also!
Thank you again,
[FIRST NAME REMOVED]
I really enjoy visiting the Sugar Land store. The employees are vey welcoming and they are very attentive to your needs. I appreciate the no wait time when I have like an emergency.
We celebrated a Christmas Grinch birthday in July for my niece and Big Frog of Sugar Land designed the perfect t-shirt for her Grinch birthday.
The store manager explained to me that they could not use the design I emailed to the store because of the copyright of course, but they designed the t-shirt and she loved it.
Thank you Big Frog of Sugar Land
Big Frog is our go-to vendor for all things SWAG. Outstanding quality of apparel aside, the customer service in unparalleled. King is with us from initial decision-making (he listens and offers great suggestions) to ordering and to delivery (turnaround for apparel orders is SO QUICK). But more than that, Big Frog stays in touch. I feel like they really know us. Bonus: Big Frog is in our Fort Bend Community. Love supporting local. THANK YOU, BIG FROG!!
Great customer service printed quickly. I already my design ready and they printed on the tee and I just waited for it. 9.5 stars, for customer service. Not 10 because of the ink transfer issue (very off putting).
The only complaint was the ink transfer to the shirt. I didn't get to see it since it was placed in a bag and just given to me. I know they typically hand it to you to look at...but I was in a hurry and did look at it since it was in my lunch and I was due bk to work.
The red was too dark and my design was a bright red heart. So it looked like a red brown durity old heart which was disappointing and was on a white tee. I still wore it for my occasion but was bummed out since it looked bad.
As for application ink to shirt, I give it a 2.5 stars. I have used Big Frogs before in Katy/Fulshear and never had a color transfer issue.
First time using SL BF location and will probably be the last due to the graphic color transfer issue. So will probably order from custom ink since the big frogs hours don't really suit my schedule.
It's really sad because I told my bosses about Big Frog because they order a lot of branded company logo tee-shirt and polos but won't recommend to use this location because I can't guarantee it will be thr right color. :(
AWESOME customer service and we absolutely beyond satisfied with our product. I needed my order in quick and Big Frog made leaps to expedite my shirts. THANK YOU. Definitely will be using your company again!
King and the crew @ Big Frog are excellent to work with from start to finish. Knocked the ball out of the park with our swim team shirts. We needed more than expected so we needed a small reorder and it was no problem at all. Highly recommend this local business