Big Frog of Sugar Land

16535 Lexington Blvd. Ste. 150, Sugar Land, TX 77479

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Contact your local Big Frog832-532-5577

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

How great is this team? I drive from Cypress to Sugar Land. I have for the last 4 years and they will continue to be my go to custom apparel squad.
By Joshua Guzowski
Exceptional service & quality!
By C. Allen
T-Shirts are great quality. Their recommendations were right on.
By Jonathan Jenkins
Excellent service from start to finish! The rush delivery was handled with ease and professionalism. Beautiful quality, quick turnaround, and great communication. I highly recommend.
By Angela Spencer
Exceptional service and products!
By Carolyn Madden
Big Frog Sugar Land does an excellent job. Have been working with them for years, and brought them from company to company. Meet the largest orders to the smallest with the same level of care and quality. Are attentive, listen, and always go above and beyond.
By Danielle Rockwell
Good to know about your job. It is a great place to go.
By Eugene Watson
Great service and thanks for your patience and fast service
By Tian Ong
Such professionalism and creativity; I am immensely grateful to Shay and the team for contributing to making this the best birthday ever!
By ehrika lord
amazing customer service!! I needed a shirt made asap and they were SOOO accommodating! and the shirt turned out amazing - shoutout camryn! I will definitely be back :)
By noor balagam
Quality Products, Affordable Pricing, Great People!!
By Rose The Clean Water Lady
Great service! The team took the time to evaluate my needs- logo, budget, and promotional product. We went back/forth with different looks and they were so patient! The product came out perfect and was so grateful to King and his team! They even met our tight anniversary deadline! I will definitely be ordering from them again!
By Dr. Sonya Patel
Cameron went above and beyond! She is awesome. I highly recommend her and this place. Great service. Thank you Cameron for all your help! Really appreciate it. - Anitta’s Events
By Anitta Aickareth
Was in a crunch for the printing of a tshirt. I received excellent customer service from the phone call to picking up my product. Great work and Kuddos to the staff who made it happen. Thank you.
By Tiffany W
Highly recommend. Variety of products, quick turnaround and easy ordering process.
By Nadia Naser
Needed a day of t-shirt order after another company fell through. Big Frog saved the day with efficiency and great customer service! Quality prints and reasonable prices!
By Theresa Skinner
King and his team were amazing in helping create custom t-shirts for our parents' 80th birthday celebration/family reunion. From help with the design, to advice on shirts & colors, to the rapid turnaround we couldn't have asked for better service and the t-shirts ROCK!!!
By Eric Bushman
Customer service & shirt quality was top notch! Sharry was knowedgable, patient, friendly, highly responsive, and had great attention to detail. She spent time asking about our business (FixMyDay.ai) and personal preferences to understand what we needed, and help us find it - even for a small order. The quality of the shirts and embroidery was excellent, turnaround time was fast, and price point was very competitive to the other 7 places we compared before deciding to work with BigFrog. From someone who has worked with uniform companies for over a decade for various businesses, the level of professionalism and quality we found at BigFrog is the best! Highly reccommend.
By Shawna Heflin
Fantasic customer service along with a fast turn around delivery of high quality products. Love my new branded shirts
By Sheryl Lochridge
In a crunch with just 3 hours to prepare 6 custom shirts Big Frog was the only custom shirt store in the Houston area that even considered agreeing to solve my issue. I sent the file, paid for the shirts and 2.5 hours later they were ready. The kids and the teacher were thrilled with the quality! And the price was great too! Thank you for rescue Big Frog!!
By Katherine Vasquez
Working with Big Frog is always such an easy and enjoyable experience! King and Sharry are absolutely amazing—friendly, helpful, and they make the whole process seamless from start to finish. Everything always comes out perfect, and the quality is fantastic. On top of that, their pricing is very affordable. I highly recommend Big Frog for anyone looking for great service and great products!
By Annie Cervenka
Very nice durable and good quality shirts!
By David Barnes
Great experience with Sharry. She spent time and was very helpful with the design and layout of shirts and hats. Go to place for printing and embroidery I'm Sugar Land
By Dev Motiram
Camryn Is very Helpful and Attentive She responds quickly with answers to any question. When I visit the shop, the entire staff is very welcoming
By JR Compean
amazing worker finished very quick
By Alex
I have my work shirts embroidered here - they turn out great
By Patti Heimlich
Great place for low volume shirts. No sert up fees or minimums since they can print directly on the shirt. Fast turnaround time too!
By A S
BF perfectly reproduced the graphics onto another t-shirt.
By K Masaki
Great products. Great people to work with!
By Glenn Smith
Friendly staff + quick service
By Armani Macias
We had such a great experience with Big Frog. My daughter was her school’s Homecoming Queen, and I completely forgot to have her HOCO patch embroidered when I originally ordered it. I was so relieved and grateful that Big Frog was able to take care of it for us. Everyone was incredibly kind, welcoming, and sweet to my daughter and me from the moment we called and I walked in. Communication was excellent, and they worked closely with us to bring the exact vision we had in mind for the patch to life. It turned out beautiful, and we were so happy with the final result. I will share photos soon :) While of course faster turnaround is always nice, I truly appreciated that they were able to accommodate us at all, especially on such a special and time-sensitive item. It took two weeks but nothing crazy like the 8 weeks it took to even get the patch when we ordered it from Dilly Letter Jackets- which I do not recommend if you need a patch sooner than later. Pricing was fair at Big Frog for a custom embroidery piece, and overall the service made it well worth it! WE love her patch!! Thank you to the graphic designer Sharry for working close with us on this. Layla is so happy with it. We were very happy with our experience and would absolutely use them again. Thank you, Big Frog, for helping make such a special moment even more memorable!
By RENEE MCWALTERS
Great work on the custom design shirts. Recommend Big Frog.
By Gregg Barker
I've ordered from Big Frog Sugar Land twice now for my school groups, and they were a joy to work with regardless of whether my order was small (30 shirts) or large (250 shirts). Their pricing is very competitive, products are good quality, and staff is helpful, friendly, and responsive. My rep did a great job fine-tuning my design idea until I was happy with it and then had my order ready for pickup right on time with no guesswork. I will 100% use them again. Highly recommend.
By Cristina Ceron
Friendly and knowledgeable staff. Always quick turn around of my orders.
By Bill Ogrodowicz
I had custom company polos made there. Fast, efficient and friendly customer service.
By Ellis Schouest
Fast, friendly! Competent . Family owned feel. Down to earth owner
By Rachel Ramirez
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