We had such a great experience with Big Frog. My daughter was her school’s Homecoming Queen, and I completely forgot to have her HOCO patch embroidered when I originally ordered it. I was so relieved and grateful that Big Frog was able to take care of it for us.
Everyone was incredibly kind, welcoming, and sweet to my daughter and me from the moment we called and I walked in. Communication was excellent, and they worked closely with us to bring the exact vision we had in mind for the patch to life. It turned out beautiful, and we were so happy with the final result. I will share photos soon :)
While of course faster turnaround is always nice, I truly appreciated that they were able to accommodate us at all, especially on such a special and time-sensitive item. It took two weeks but nothing crazy like the 8 weeks it took to even get the patch when we ordered it from Dilly Letter Jackets- which I do not recommend if you need a patch sooner than later.
Pricing was fair at Big Frog for a custom embroidery piece, and overall the service made it well worth it! WE love her patch!! Thank you to the graphic designer Sharry for working close with us on this. Layla is so happy with it.
We were very happy with our experience and would absolutely use them again. Thank you, Big Frog, for helping make such a special moment even more memorable!