Big Frog of San Diego-North

9917 Carmel Mountain Rd., San Diego, CA 92129

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Contact your local Big Frog858-538-3764

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

They are easy to work with, fast, and do quality work. They are also very communicative about your order. For example I had some shirts printed that had brand logos where I wanted art work. The designer called me immediately upon discovery and I was able to get a solution be3fore I got off the phone.
By Kyle Gunderman
This customization shop is great. I’ve been several times- from personalizing an apron for my sister with embroidery, to putting name and number on a soccer Jersey for my nephew, to creating a personalized t-shirt to cheer him on. The crew is friendly and will know exactly how to approach your project.prices are reasonable, and personalization items makes a great gift. I will certainly be back! -Álvaro De Murguia
By Alvaro De Murguia
Very helpful, quick service, nice product!
By Barbara Meis
Very friendly custom shirts
By Adam Gould
Vincent was very helpful in communication and customer service. My items turned out fantastic!!!! The quality workmanship will have me coming back for sure. I’m very happy with the friendliness, service and the whole experience!
By JULIA SHALOM JORDAN
Excellent customer service. They were able to help me create a custom design and choose a high quality shirt over the phone. The turnover was quick and the quality was spot on. Miranda was friendly, efficient, professional, and patient. I will be a return customer. Highly recommend!
By Amy Biggs
Amazing professionals delivering top notch prints for our company event. I will come back to them for future jobs. Cordial, kind, patient, and experts, are the words I would choose here.
By Lowell Navarro
Vincent at Big Frog North on Carmel Mountain Road is the BEST!
By Valerie McElroy
Great place to get specialty t-shirt made. Staff are excellent and willing to help with all the details. Highly recommend.
By Linda Meixner
Design was perfect and it was ready the next day!
By Dawn Matherne Meyer
Big Frog expertise made my order so easy. Vincent was a dream to work with.
By Allison Ratzlaff
I am extremely happy with the service, design, and final product. Vincent helped me with the design and order processing. He is very creative, skillful, and truly went above and beyond for customer satisfaction. Thank you, Vincent—without you, we would not have this perfect family photo with matching t-shirts! I will definitely be back and will be requesting Vincent’s expertise again.
By Vesela Dragoeva
24 hour turn around for my business shirts. Definitely going to be a repeat customer.
By Joshua Cargill
Great local service!! I was able to put together my entire order by phone/email and my shirts turned out just right! Also, I’m so grateful the store went above and beyond to help me out..I blanked on the day of pick up and wasn’t going to make it to pick up the shirts by closing time. I called the store and they made special arrangements for me to pick them up the next day from a neighboring store that held onto them for me. Thank you thank you thank you!!! You won’t be disappointed!
By Jaclyn Congdon
Had a rush job to produce a quick branded shirt for an event. Staff was friendly and very accommodating. I was able to email logo on-site, determine size of image looking and mock-ups, and approve proof in a short time. They called me on-time letting me know it was ready to pick and received lots of compliments on my shirt. Highly recommend.
By Nino Venturella
Excellent customer service and quick turn-around on orders. I like that I can order just one item or a large quantity if desired. Victor was super helpful - I recommend Big Frog!
By MA Nmnn
Big Frog was great to work with. I worked with Vincent specifically to design the shirt I wanted for a company event, and he was very communicative and went out of his way to try to get all of the shirts done in a short timeline. The quality of the shirts was fantastic, exactly what I had envisioned. I would definitely recommend Big Frog to anyone looking for custom t-shirts!
By Madison Nelson
Highly recommend .. Tim and team are excellent people who go above and beyond always .. I have been buying from them for 4yrs and can't be more happy.
By Kiran Kumar
Vincent was great, quickly put together my design and I even got my T-shirts earlier than expected
By howard solomon
The team at Big Frog is very knowledgeable and helpful. They are willing to invest the time into your needs to help you acheive the best results. The choices could be overwhelming, but their guidance is so helful in directing you to the best decisions for your swag!
By Denise M
Location close to home, website was easy to use and informative. I went in "last minute" for an X-mas gift for my wife. Vincent helped me design the shirt finding colors and sizes that were in stock. He also checked with the owner/manager that it would be available before Xmas. Transaction was quick and the shirt was done on the day it was promised. I will definitely go back for more custom items as the mood strikes.
By Richard Bulda
The staff here is amazing. It is a super busy time of year and I was able to walk in with a digital photo & an idea of what I wanted printed on a T-shirt for a birthday, and Vincent worked with me to create a perfect design. I picked out a T-shirt they had on site and it was done the same day. Amazing service, great pricing, and friendly& knowledgeable staff. Highly recommend for customizable gifts!!
By Christi Papworth
My go to place for jerseys for my kiddos' sports team! They're always so efficient and easy to work with. If I need to add one more jersey to the count, they're super accommodating and so responsive via email and phone. Highly recommend them for your next printing needs!
By Janelle Greene
Big frog PQ and their team has helped me produce 2 different t-shirts for 2 different schools! I won’t go anywhere else for my printing needs. They knew to steer clear of certain patterns and colors and types of prints! I highly recommend
By Jacquelyn Benton
I purchased a sweatshirt out of state and the vinyl started to peel off. I brought it in and Tim was super friendly, knowledgeable, and helpful. You could tell he knew a lot about the industry as he examined the sweatshirt to ensure it was vinyl and not paint. He explained what could potentially cause this type of problem, then was able to fix it for me! This made my day! Thanks Tim!
By Serena Dubuque
I had such a great experience here! I ordered prints of my design on dresses for a girls’ retreat, and the staff was incredibly kind and professional. They carefully took measurements, double-checked the quality, and even accommodated my rushed next-day order for just a small fee. The people working here are super sweet, and the print quality was excellent—I was really impressed. The dresses turned out beautifully and made our party extra special. Highly recommend!
By Maryna Kuziakina
Big Frog has welcoming helpful staff with great design ideas. The shirt quality is top-notch and they were able to meet my very aggressive time deadline with ease.
By Kimberly Floyd
I worked with Sam on a design. He was incredibly patient and talented! The t- shirts are even better than expected. I look forward to working with the Big Frog team again.
By A Google User
Great custom t-shirts! I have ordered several times with Big Frog, and I have several associates who have ordered with Big Frog as well, and every time the quality has been top-notch and the customer service and turn-around time has been fantastic.
By H M
terrific staff. Very accommodating to my challenging request.
By Steven Hazlett
I placed a rush order for a single shirt and Big Frog designed it in minutes and had it ready by late the next day! I received a number of compliments on the design. Thanks Big Frog!
By Dawn Welch
Fast and friendly service. My T-shirts came out great!
By Mandy Peregoff
Customer service is on point--and custom products produced are of excellent quality! Turnaround is speedy as well! Great experience!!
By Krist’l Lynn Palacio
Vincent is very helpful, and very nice too.
By Tessie Reyes
Thank you Sam for the amazing consultation. My custom hoodies turned out better than expected if that's possible!
By Kelly Pribbernow
Excellent customer service Went above and beyond. Store manager, Tim Lofties was amazing !! Even though the production team was slammed, he helped sort 60+ Tshirts into groups of various sizes : Andrea was also very helpful with changing order sizes and extremely prompt on responding . Great quality of T’s and printing . We have been using for several years for large school orders for Design39 Campus and will continue to do so !
By Odyssey Head-Coach
Had a great experience, inspite of last minute orders. Tim handled the design process and did such a fabulous job! Highly recommend for any kind of printing!
By Meghana Mohandas
Had the best experience with Tim in big frog, need anything printed fast and quick come here. Also the detail to design is impeccable
By Deepali Mp
Amazing quality and so professional
By Mariam Amin
We always go to Big Frog for our uniforms. They are super friendly, with great communication, and the pricing is fair. But most importantly, they do quality work. We work out in the field and are rough on our uniforms and from screen-printing to embroidery the quality holds up.
By Anthony Digioia
Love working with Big Frog - their entire staff is super kind and helpful, especially Sierra! The kindness and quick responses are unmatched! Highly recommend.
By Jamie Martinez
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