Big Frog of Naperville

2863 95th Street Suite 107, Naperville, IL 60564

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Contact your local Big Frog630-548-9082

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

Big Frog has been fantastic for our nonprofit. The owner, Alberto, truly cares about his customers and getting a quality product out in a timely manner. We are very happy with this company and will continue to order from them.
By Jill Wijangco
Great quality products (shirts) and quick turnaround on my project.
By Domonic Wilkerson
Needed some shirts last minute and they had all the sizes and colors I needed in stock. They were accurate and looked great. Will be ordering more.
By Gina MQ
Alberto and team were great! Very prompt with excellent service!
By Mike Babcock
So helpful, understood what was wanted. Modified the artwork to be better for the color of the apparel. It turned out great. Will definitely go back.
By AT F
Big Frog customized fantastic t-shirts for our business, FirstLight Home Care of Naperville and they went above and beyond by delivering to our office. Highly recommend.
By Jennifer Rydwelski
100/10 recommend to anyone! The ordering and designing process was so easy and they were so patient with all of my questions. We discussed different shirt options and different printing options based on what we were trying to do with the shirts. I was able to place my order online and they got back to me with an estimate and a proof to approve the work order. They were able to get it done by my requested due date however, with the extreme weather, the store ended up closing so I thought I wouldn't be able to pick it up. I figured I could just delay and pick it up Monday when they reopened but I received a phone call on Friday to let me know that someone will be at the store for an hour to facilitate pickups since the item was due for pickup that day. I told them that I wouldn't be able to get out there in the next hour but they went above and beyond and offered to drop it off. I had no plans on leaving the house in subzero weather so I was extremely grateful that someone was able to drop off our order at home. Talk about service! I am so impressed and so glad that I ended up choosing to work with them. I am so happy with how the shirts turned out and the ability to deliver far exceeded my expectations!
By Listy
We have used Big Frog of Naperville for the past four years. They have worked under tight deadlines and always delivered the highest quality work. The staff is responsive and collaborative. I appreciate the ongoing communication regarding the status of our projects. It's been a great experience having a team ready to help when needed.
By margaret chaidez
The design you put together was right on point with what I was looking for and I LOVED the mockups that were presented for me to select from. Then when it came time for execution, that was speedy and correct as well. Picking up took all of 2-3 minutes, so hyper-efficient there. What's not to like? These folks are nothing short of AWESOME!!! :-D
By Dana Kaempen
Great service, good prices and a friendly staff. What more could you ask for? Oh did I forget to mention good quality work.
By Parrish “Luvertsky” Walker
Tiffany was a tremendous help and everything was delivered on time!
By David Lucke
I had less than a week to get these shirts printed for the big race and Big Frog got exactly what I needed. The communication was top notch and the quality of the shirts was exactly what I hoped for. Thanks folks!
By Giselle Walsh
Great team and great job.
By Brian H
Great prices, products and services!
By daniel langevin
Thank you so much Andrew for helping me out from designing and printing same day! Came in clutch! Highly recommend!
By Osama Gaba
Responsive, quick, easy, helpful, made sure all questions were asked and answered, great quality product!
By Leigh Anne Harden
Quality product (T-shirt and print), Color Options galore, Knowledgeable, Friendly staff, Fast turn around, Complementary design consult Thank You
By Jennifer
My shirts came out absolutely, perfect. Definitely, going to be purchasing more in the future. Thank you for making my brand a reality.
By DeDeGray
The process was quick and easy. I knew what I wanted but ti was still in my head. Your designer, in less than 5 minutes brought my ideas to life. So, now I had a really cool look to the shirts. The quality of the shirts themselves is excellent and you had them in stock, in the color I wanted. I activated the order with my payment and fulfillment took less than a day. Big Frog is the go to source for flat imprinted items.
By Scott Jenkins
Easy and fast!
By Megan Fastabend
I like that you work one on one with a staff person to pick the colors and lay out. I do wish they had seats for clients.
By Hillary Colby
I have had a number of projects completed at the Naperville store, and the agility, professionalism and competence with which the team executes my orders is phenomenal. I will always come back to Big Frog!
By Mike Nicholus
The Big Frog team has been fabulous to work with. My shirts have been finished quickly and they look great. We will definitely be using Big Frog for all of our future apparel needs!
By Tami Reid
Great place! Told me my order would be ready in two weeks, it was done in two DAYS! Great work and very fast! Have used twice, can’t wait to use again!
By Nilo Builder
Custom Jersey Embroidery stitched nameplate change. Very nice. Not exact match but the owner explained the process and expectations. Very satisfied customer👍👍 love the jersey. High quality work. Thank you
By Erick Shipta
We missed the deadline to order shirts that the whole school will be wearing tomorrow; mom fail. BUT… The ladies at big frog hooked us up with some last minute Trinity Christian Pi Day shirts!👏🏼👏🏼👏🏼👏🏼 You all rock! Thanks for saving the day!
By Malia Proskey
The t-shirts you created were absolutely perfect.
By Sandy Miller
Tiffany and Alberto were wonderful to work with offering many options and pricing on my order.
By James Griffith
I used this print shop to design outfits for my baby shower and the design and printing was amazing and the price was affordable. I would highly recommend. Depending on the type of print you want, you may have to give 3 to 5 business days, other than that you’re good to go. 💃🏽
By Joy Ebube Brock
Great to work with. High quality work and a quick turnaround. Highly recommend! We’ll be back for more work!
By Michael Tumpane
The team at Big Frog was great! They were helpful and walked me through my options and made recommendations based on what I wanted while staying within my budget. The shirts turned out great! Very happy overall and would highly recommend them.
By Charles Cush
I have been working with Big Frog of Naperville since 2015. They have always delivered as promised. Great customer service and always try to keep the price reasonable.
By Bright Beginnings Montessori
The quality of my printed the shirts and hats are great! All kids and parents are happy with them! Everyone looks sharp in our first team building events. Thanks Big Frog!
By Lin Jia
Big frog custom t-shirts have been working with my school for the past decade. Their artists my friendly and knowledgeable and the transactions are quick and efficient. I would highly recommend big frog custom t-shirts for your next t-shirt order!
By Rob Maldonado
Big Frog was a pleasure to work with. Easy ordering, quick turnaround (even with a holiday thrown in the timeline), service with a smile and a local shop. Great place to order one-offs, not just larger orders! I’m getting ready to place another order.
By Melissa Zdenovec
Everyone at Big Frog, starting with Alberto as been excellent. I don’t say this lightly in that I have high standards as my customers expect me to. They are so nice, helpful and above all create great products at very good prices.
By Dave Sonner
Great service, very attentive and understanding of what I had in mind while I myself wasn't sure what exactly I wanted:) My daughter was very happy:)
By lena shomshin
We had our shirts printed at Big Frog for Lollapalooza and they turned out perfectly! We used BF last year for our shirts as well, and they help us to stand out in such a massive crowd. The customer service is top tier, and we can’t recommend them highly enough! Thanks to everyone on their team for helping us especially with such short notice.
By Adrienne Simpson
Big Frog is a great place to get your custom-made shirts. They recently helped our band, Big Brother's Vinyl, create, design and order our band shirts, and do all of this in the most efficient and effective way. Everyone in the store was helpful. Timetables were met. I'll be there soon for another order!
By Rick Fobes
Great first time experience at Big Frog Custom T-shirts . A large selection of brands, colors and sizes to choose from. The staff was experienced and helpful and turn around time between ordering and pick up faster than expected. Would highly recommend Big Frog
By Margaret fischer
Big Frog made the ordering process easy, the shirt was ready earlier than expected, the quality of the print was great and the price was reasonable for a one-off shirt. I will definitely consider Big Frog for future orders! DS
By Dan Seiders
Quick turnaround and reasonable price. Would definitely use them again!
By K Radzicki
They are #1 for your customer service experience. Satisfaction Guaranteed!!
By Michael Murray
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