Great service recovery! There was an initial issue and they were very quick to fix it. Great attitude and when I asked them to move up the time to have my shirt ready so I could give it to my mom for her birthday they got right on it!
While getting my projects done, I actually was helped by three different people on the 3 days that I visited. Each of them was friendly, knowledgeable and made the whole experience so pleasant. Additionally, the shirts I ordered were done very quickly and look great!
When entering the store I saw so many other products you create to purchase more than just a print. The staff answered my questions and gave me some advice. They all are Very Friendly and most of all its was Clean.
You did an absolutely fabulous job on the t-shirts for my team!!! I had forgotten to order until three days before I needed them but you were able to pull it off and get them done in plenty of time. The design was crisp and bright and looked great on the quality t-shirt you provided. Thanks so much. I'll definitely be back!
Every step of the process is easy. All your designers are professional, friendly, and patient (how they manage to be, I have no idea) The quality of the finished projects are always prefect, and if they aren’t, the staff contacts you to fix it before you even see it! The gift I purchased from Big Frog made everyone at the baby shower cry, and they are so excited to proudly wear their shirts.
The team was able to accommodate my 48hrs turn around time for an event time. The graphic team was helpful in walking through the options. The team also made the T-shirt ready 24 hrs earlier than promised. The team has provided us with professional and excellent service.
The staff is very helpful and patient. They come up with great ideas and are open to feedback and are very accommodating! I love their creativity and how quickly they are able to finish orders. Yolisa was a great help!
I was in a pinch for time for a birthday present. Service was absolutely impeccable!! I am still in disbelief on how fast they were able to create a shirt for me by a picture so fast. The lady that did the shirt was attentive and super FAST. The turn around to get the shirt was just as fast. A+++ on the whole team there!! I will definitely recommend and use y'all again. Thank you guys.