The team at Big Frog was incredibly friendly and helpful, from my very first call to picking up my order. They took all of my requests into account and were patient and accommodating when I asked for a few small changes to the design. They were also incredibly fast - my order was ready the very next day after we finalized the design. I’m very happy with the whole experience!
Eli created a shirt that was exactly what I wanted. Very accommodating and easy to work. A little pricey after all fees added, but overall no complaints!
Attention to detail.
Convenient location.
They had my order done sooner than quoted.
Showed me where my savings was. And could be in the future.
Very helpful.
Thank you
I ordered shirts last minute and they agreed to overnight them for me! They were out of the color I needed but went to the store to find it! They went above and beyond! On top of that the customer service was top tier! I am not local, so it really means a lot to receive this type of service from a distance!
Within 48 hours the completed beautiful design work and printing was ready for pick up!!
One could not ask for a more efficient, professional & extremely personable team to work with!
Big Frog EXCEEDED my expectations!!
Wow is all I can say. Helpful and accommodating. I thought we might have to wait a few days, but, we were able to place the order and have it ready in under 15 minutes. Great service and exactly what we wanted. We will be back!
Ken is very knowledgeable and attentive. I’ve never used this service locally and I find myself wanting to use Big Frog to support other opportunities for marketing / merchandise in my business.
Ken made some incredible hats for our business and we were thrilled with the response from our teammates and customers.
He was very responsive and easy to work. Thank you to he and his team at Big Frog in Knoxville!
The staff is so friendly and helpful! My son and I came in with an idea for a shirt he wanted to make. We submitted the graphic while in the store, ran out to purchase the specific type of shirt he wanted, returned and they printed it immediately while we were there! My son really enjoyed watching it being made, and they let him “help” in the process. They also showed him their other equipment and explained the printing process to him. Plus, they are super affordable! We will definitely be repeat customers!
Great results! However, I am most pleased with the exceptional experience I had with the employees. Person, professional and fast! Really happy with my overall experience and will definitely be coming back!
Ken and his team are an extremely kind group to work with. I changed my order 4-5 times, and he was kind and accommodating through the process. The team is easy to work with….great people.
Quality shirts, friendly staff and always helpful. The price is right and everything was completed way before it was needed. Will always come back here!! Great place!!
