Big Frog of Knoxville

10670 Parkside Dr Suite 105, Knoxville, TN 37922

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Contact your local Big Frog865-770-5550

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

Ken and his team are fantastic, they worked with me on a last minute order. They were quick with emails and design. Highly Recommend Big Frog Custom T-shirts and more!
By Benjamin Busby
We walked in on a Monday morning with a design in mind. Katie and Ken were super helpful and explained the different options and process. They gave us a quote that was perfectly in line with what we expected to pay for this service, and gave us an estimated pickup date of a week and a half. We were pleasantly surprised when Friday of the same week we got a phone call saying our order was ready for pickup. The shirts came out incredibly well! The colors are vibrant, the design was fantastic to see in reality. We will definitely use this service again.
By Rob Walton
Recently Visited several print shops to get some quotes on T-shirts for our handbell group. Big Frog was by far the most friendly and accommodating. From the minute, you walk in the door, you know you are a valued customer. They listened to us and helped us decide on the perfect logo and placement for our group T-shirts. The finished product was more than I expected. The quality and color were amazing. When we delivered the T-shirts, the group were all in awe. Even prettier than what we expected. We’ll definitely use Big Frog or all of our printing needs.
By Deborah Rice
Katie and Eli were great! My order was ready very fast. Katie helped alot and had great communication throughout the whole process
By jordyn johnson
Amazing - made my design come to life in less than 24hrs! Customer service second to none! Highly recommend Ken and his team for tshirt design and going above and beyond!
By Lisa Russell
This place was awesome and the people are so great to work with. Highly recommend.
By Tom Tucker
Great service! For my order within half a day. Very impressed by the quality of t shirts and the quality of print. This local business is is business friendly.
By Kaveri Thakur
Great customer service, owner was attentive & supportive for the process! They have an easy introduction & step by step system to get your design & idea brought to life in minutes! Highly recommend! 💯🔥
By Curtis Jordan
This place is amazing. I'm so glad I went local rather than online and the price was essentially the same. The only difference was I had someone to talk to face to face that was super friendly and helpful. Highly recommend!!
By Matthew Cook
We had a great experience with Big Frog. They did an amazing job on shirts for our grand opening. Highly recommend!
By Matt Wipper
They made my day for Father’s Day!! Good quality and the best service! Thank you!
By Maureen Solis
Amazing service and incredible quality!
By Jannelle Flores
We are visiting the area and were in need of a custom tee shirt gift for a dear friends 80th birthday! We found them on Google and in less than a hour we had our custom gift (if we hadn't been talking so much it probably would have been quicker LOL). The owner and graphic designer were super nice and we are sure to order things from them on line in the future! Thank you so much!
By Jonna Murphy
Loved this place! Friendly, helpful, did a great job. Highly recommend!
By Olga Cowell
They are amazing! Amazing price, Eli made my day and designed my shirt so well. I was honestly blown away by the customer service. Would give them more than 5 stars if I could. They are my new go-to for all of my company clothing.
By Kameron Bennett
Great people, great service, timely manner! They helped me make some fight shorts and they worked with me and made them exactly how I wanted!
By Brandon Dougherty
Such great service!! I was in a pinch and needed shirts made for an event and they really came through! They look fantastic!!
By Rebecca Harvey
Staff were friendly, so helpful with decisions on details, and very efficient. Had no idea creating custom T-shirts would be so easy!
By Annette Ritter
Was absolutely amazing. The service was quick, concise, and considerate. I received my shirt the next business day, and was not at all disappointed with the quality!
By Kai Munoz
I cannot recommend purchasing from here enough! After my daughter requested a birthday party shirt last minute, Big Frog was able to make it happen same day with exactly what she wanted. The customer service was exceptional and we will definitely use them for any custom items in the future!
By Ashley Lamson
They were very very friendly, super accommodating and very helpful in helping me with my designs. The end product was timely and beautiful!
By Sheela Hira
Amazing. Great people and amazing work. Highly recommend!!
By Jeff Monckton
I had a Christmas gift that needed personalized and we were in from out of town. Ken and Kierceton and their staff were amazing. They personalized the item while I waited and got the job done. They were kind, friendly, and helpful. They truly love their work and it shows in their desire to provide and excellent product with superb service.
By Vonnie Linn
Just got a few shirts delivered in time for Christmas for my son Jeffrey! The quality is amazing, and the service / experience was such a pleasure. Love to see a genuine group that is involved with the community.
By Matt Graziano
Incredible staff! Helped me find exactly what I was looking for and the final product was very high quality. Will be a repeat customer!
By Steven Bozarth
Super friendly staff and an easy process from start to finish.
By Andrew Mirra (apmirra)
I loved this store! Amazing customer service & very happy with my order ! Thank you!!
By Alex Romero
Great shirts and even better environment!
By Chris Burton
I wanted shirts made for my dad’s birthday and they made a great design and had the shirts ready extremely fast. Great quality too! Everyone loves them.
By Aiden Kepes
Amazing owners! The prints they do always come out fantastic, I highly recommend!
By Gillian Humphreys
Just stopped by the grand opening of @BigFrogKnoxville and had an amazing experience! From the moment I walked in, owners Ken and Kiersten made me feel welcome, and their entire team—from the graphic designers to the staff—were incredible to work with. They helped me get some custom shirts ordered, and the quality and service were top-notch. They even hooked me up with this logo shirt! If you’re in the Knoxville area and need custom apparel, I can’t recommend Big Frog enough. We’ll be doing pre-orders for the studio soon, and I’m excited to work with them again. Support local and check them out!
By Cathleen Kahn
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