They were very helpful and responded quickly to any questions I had. Their customer service was very good and the final product was exactly what I asked for.
Emma was friendly and helpful, answering all questions knowledgably and without disdain for all the questions I had. She was also not frustrated with my wanting to re-print the shirts enlarging the artwork. She's a real assett for your company.
Order was processed correctly, and the person I spoke to on the phone was pleasant. However, I did not receive a receipt for my order as the telephone number was recorded incorrectly (as per the paper receipt record with the order).
We had a great experience working with this company. They printed exactly what they said they would, and the shirts came out just as expected. The process was smooth, and they delivered what was promised. Would definitely recommend!
We are pleased either our purchases but I must mention I ordered a navy blue extra large t-shirt for me with a small image on the front left.I got a large black t-shirt with a large decal on front. It was my error for not checking my receipt but your receipt also said I ordered a light blue t-shirt! I will be more careful to be sure my receipt says what I ordered. The black t-shirt fit me so I kept it. Thank you. We are telling our community members where we purchased our items and I trust you will see they get whatever they may order. Thank you!
The quality of workmanship was wonderful. Once it was explained to me what type of file I needed to provide, in order to have them print images on clothing, it opened up a whole new world of possibilities. I love using this company!
Since I've only wore one of the six shirts that I had DTF printed so far, I'm just not able to judge the quality of the fabric and printing film. As me again in a few weeks/months and I'm sure that I can offer some better feedback. It was a pleasure to work with Emma.
All went well with a reorder and small logo change. Only negative was two shirts ordered but not d3levered so these were delayed and had to make a separate trip to pick them up.
The service was great> I called them in the morning with an urgent request for a Tee shirt, sent a picture of the logo I wanted and it was ready that afternoon. Other shops were telling me that it would take a minimum of 2 days.
I've used Big Frog for several years now, great customer service and results!
Usually when you return to an establishment over and over again, that's a good reason. I couldn't recommend them more. Thanks Big Frog! -Vendela with Perfect Catch / LIV Pools.
We called Big Frog last minute to print a very large order. They were super accommodating and the turn around time was faster than we had anticipated. The shirts looked incredible. We will 100% be using Big Frog again for our company shirts (and more).
Customer service is great. Unfortunately the hat supplier keeps sending the wrong style of cap that Big Frog is trying to print for me. Missed getting it for a Christmas gift but hope it will be done the next week.
The collaboration was excellent, as was the process from start to finish. I placed the request fora quote online. The next day, they were on my email and worked with me to meet my deadline with products that were exceptional. Thank you, Aura (spelling?), for the help and for caring about my family's needs!
Big Frog Clearwater Celebrates Anniversary with Local Give Back and Shop Local All the Way Campaign 