The staff is very attentive and willing to work with the client to ensure they are happy. They were very patient with me and took the time help with my design until I was completely satisfied. I have been back there several times. When the first print was done incorrectly, they reprinted right then and there free of charge. I am a big fan.
The staff are phenomenal and extremely helpful. In all seriousness- the customer care is unmatched. The time and energy they take to make sure the final product is exactly what you need is a level of service that I do not receive at most establishments. They are also extremely thoughtful and proactive in terms of sharing their expertise with the garments, printing styles, as well as image quality- all to provide the utmost quality result. You will always have my business. Thank you.
the quality is amazing!!!! really great and wearable / don’t have to worry about the design getting warped in the wash. the staff is super friendly and very helpful. really amazing vibe in the store and even more amazing employees.
I liked Max. He was a good salesman. He helped me find just what I wanted for Paul's birthday.
I will pick up the shirt tomorrow afternoon.
Thanks...[FIRST NAME REMOVED]
Such great customer service over the phone and in person. I met a customer that came in to pick up an order and she said she gets something done almost every week. I understand why!!!! Would recommend.
I like the shirts I got (Scientists Cliffs shirt). I'll send a picture.
One thing was not good. The sizes. I ordered Men's Medium and Ladies Medium.
Same shirt. Somehow i received a small? (I ordered 4 shirts). I never ordered a small.
The Men's medium is too small. I'm going have to order a Men's Large...
My name: [NAME REMOVED]
My address: 2656 Aster Road, Port Republic, Md. 20676.
My email: jdhead2012@gmail. com
Please tell me how much 1 white large Men's (?) shirt will cost - with the delivery charge.
Staff is amazing and so helpful. Totally engaged in the project from the moment the the job is accepted. I have done several projects now at this location and each time I am impressed with staff.
Everyone Iknow wears teeshirts and sweatshirts morethan anything else. Personalizing them has made forwonderful gifts which my friends love. I buy all my gifts from Big Frog now, and everyone who receies them lovesthem.
The service hands down. I am the furthest thing from creative and called the store with a barely formed idea/vision. Speaking to Sean on the phone then working with Jasper in person made this labor of love truly come alive into what we hoped it would be. It was a 5th grade graduating class gift for a very special teacher and both guys took the time and made every effort to help our vision come to fruition and turned it around quickly. I am posting it on our school FB page (PS87) and hope more parents are aware of your capabilities. We’re always trying to shop small and keep things in the community so this would be a great option to do multiples for our auction class projects locally (in the spring). Anyways, THANK YIOU!! Our teacher LOVED the gift and already has a Yankee game lined up to west her custom shirt!
The staff is amazing and very helpful. My shirts were beautiful and completed, even before I expected them. Kudos to Big Frog on the Upper West Side.
[FIRST NAME REMOVED] H.
Absolutely incredible. They helped us print shirts the day of as a gift to some teachers. The teachers loved the gifts and Max was so kind and helped us so quickly. Incredible service all round.
