I have always been greeted and assisted by the friendliest, creative people working at Big Frog. They always go beyond to help ensure the artwork and placement of design is exactly what we want. And they are quick, super fast turnaround! My son loved his latest birthday gift- hoodie(shocker) with his favorite show on the front. It was his favorite gift! Thank you!
Service on the store was great. Personal very nice. The only feedback I could give it’s if by email you offer the possibility to have to job done the same day and also promote the walk ins your personal should you know this because when I got there I was expecting to get the hats the same day as I was going on a trip and was hard for me commute back there next day at night right before my flight. I asked about the same day option and the assessor told me the store don’t do that. A least a day it takes .
Unbelievable customer service. I bought one silly tshirt, had them rush it and then rush it even more, decided to do it all on a Friday/Saturday when they are at their least staffed, and they produced an amazing product at a great price in no time at all.
I bought one shirt and they treated me like royalty. Can’t say enough about how much it meant and how highly I recommend the shop. Will be back, and you should go there for ANYTHING you need.
- quality of tees is a 9.5/10 only because every shirt I've received so far has had some strings hanging off it. The sizing, material, and print quality is certainly up to snuff otherwise.
- quality of the hoodie is a 10/10. Good quality mid-weight hoodie, the print came out vibrantly, the fit is comfortable.
- turn around was fast, customer service is extremely helpful - pointing me in the right direction to establish e-commerce with them to help my business grow.
- I highly recommend them.
The sweatshirts were executed beautifully! I was so pleased and it was done so quickly. Also, a very professional and friendly team, I will definitely use this company again!
[NAME REMOVED]
Friendly, respectful service. We got t-shirts last year that we liked. We have not picked up this year's bags, but we are hoping to like them as much.
That you for your quick service to our UWS community.
THE CHILDREN'S ACTING ACADEMY
#1 has to be the quality shirts and sweatshirts you guys use. People in the industry usually use cheap, see through shirts to make a quick buck. You guys take the time to care about an upstanding product!
#1 has to be your staff. Your team acts and treats people like family! I like to feel appreciated not just for the money I'm put down.
Basically, you guys rock! ☺️
Rob [LAST NAME REMOVED].
Jasper is terrific. 5 stars for Jasper. I arrived with design ideas for two t-shirts and he easily and creatively manifested them. I left very pleased with both the graphic design experience as well as the quality of the t-shirts and the production value. Wouldn't hesitate to return.
Can't say enough good things! Kerry and the whole team at Big Frog were incredible from the first email! Kind, helpful, professional, and super responsive. They made this whole process incredibly easy, I'll only go to them from now on
Former Finance Exec Cultivates Small Town Living at Big Frog Upper West Side in Manhattan 