I don’t even have the words to express how grateful I am for the customer service. I accidentally placed an order at the Upper West Side location when I searched for local services here in Arkansas, and they were incredibly quick to respond. When I realized the mistake on Saturday at 1 p.m., I called, and Jasper immediately helped me. He spoke with his manager, found a more affordable shipping option for my large package, shipped it the same day, and even called me afterward to let me know he had recalculated the cost and issued a refund for the difference. Truly a 10/10 experience in every way!
I had tote bags imprinted. Staff very knowledgeable and extremely helpful in preparing the files. Quick turnaround time and excellent work. Highly recommend!
Dori was very helpful. The quality and service throughout were excellent. Thanks for making my order great and easy to complete. I’ll definitely come back and recommend to others.
My sales woman was very kind and courteous and listen to what I wanted. My shirts were done quickly and completely to my satisfaction. I would recommend this company to everyone.
The shirt was done really well and they were very helpful as far as their suggestions on the type of picture and how it would come out and it was done in a good frame of time and I thought they were nice and professional.
⭐️⭐️⭐️⭐️⭐️ 5 stars
Big Frog was amazing! Very friendly, fast, and professional. The quality of the prints came out great, and they helped me with every detail. I really appreciate their customer service — super patient and easy to work with. I highly recommend them! 💚
Courteous and informative. I will not only recommend to friends and family but will be using the service again for any other customizing items in the future.
Staff was very efficient , professional but friendly.
I was Explained the steps involved . Dory Got back to me with details & proofs expeditiously .
Looking forward to continue the business relationship.
Thanks