Big Frog of The Upper West Side

2244 Broadway, New York, NY 10024

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Contact your local Big Frog929-474-6262
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Was able to create customized hats for me very quickly!
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I don’t even have the words to express how grateful I am for the customer service. I accidentally placed an order at the Upper West Side location when I searched for local services here in Arkansas, and they were incredibly quick to respond. When I realized the mistake on Saturday at 1 p.m., I called, and Jasper immediately helped me. He spoke with his manager, found a more affordable shipping option for my large package, shipped it the same day, and even called me afterward to let me know he had recalculated the cost and issued a refund for the difference. Truly a 10/10 experience in every way!
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Helpful customer service, quick responses.
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I had tote bags imprinted. Staff very knowledgeable and extremely helpful in preparing the files. Quick turnaround time and excellent work. Highly recommend!
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Becoming able to positively express ourselves in public re humor, hope, resolve, solutions & more.
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Very professional , creative and quick turn around
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Quality products, quick turnaround and exceptional customer service!
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Very personal!! Willing to do a mock up! Friendly staff and the final results are great!!’
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Great sales person.
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Friendly staff. Fast turn-around.
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Quality product. Helpful staff. Integrity.
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Jasper was lovely and incredibly helpful and easy to work with. He created my order super fast and it came out great!
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Wonderful service by the staff!
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Beautifully embroidered shirts delivered on time. Thank you!
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Very quick turn around
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The service is quick and associates are easy to work with and knowledgable.
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Amazing customer service and extremely quick turnaround time!
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Great customer service, worked with me and completed the project quickly!
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it was really good!
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Dori was very helpful. The quality and service throughout were excellent. Thanks for making my order great and easy to complete. I’ll definitely come back and recommend to others.
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Helpful staff, great-looking finished product
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Friendly and quick service! My father loved his t-shirt.
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Customer service has always been helpful and I've always been happy with the results. Keep up the good work!
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Max was incredibly helpful!
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Loved th shirts!!
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Outstanding customer service
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The final product came out perfectly, and the team went above and beyond as we looked at several design options.
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Great customer service. Thorough and attentive staff. Great product. Great pricing
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Love that it's local and that I could talk with an actual human to design a custom shirt
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Excellent! Exceptional! Talented, Creative, Courteous, Most accommodating and all around wonderful to work with!
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Fair price, capable staff, solid quality
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Professional, quick responses
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I've had nothing but great experiences with this company! The employees are helpful and professional. I strongly recommend them!
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My sales woman was very kind and courteous and listen to what I wanted. My shirts were done quickly and completely to my satisfaction. I would recommend this company to everyone.
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Nice work on a shirt that I had made.👍🏻
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I liked the logo printing onto sweatshirt.
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It was so easy to work with you, and fast, everyone was so nice and helpful. I wish you lots of success.
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The shirt was done really well and they were very helpful as far as their suggestions on the type of picture and how it would come out and it was done in a good frame of time and I thought they were nice and professional.
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⭐️⭐️⭐️⭐️⭐️ 5 stars Big Frog was amazing! Very friendly, fast, and professional. The quality of the prints came out great, and they helped me with every detail. I really appreciate their customer service — super patient and easy to work with. I highly recommend them! 💚
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The professionalism, the quick responses, the quality of the work !
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Professional and pleasant
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Friendly and competent.
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Very friendly staff that are willing to explain how the process of shirt printing works and the options available.
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Easy to communicate, prompt response and overall great service.
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Aisha and Dori were so easy to work with. I am always so happy with the finished product created by your team.
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Their dedication to complete the task
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Courteous and informative. I will not only recommend to friends and family but will be using the service again for any other customizing items in the future.
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Great customer service
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Looked great.exactly as the shirt I was trying to copy
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Staff was very efficient , professional but friendly. I was Explained the steps involved . Dory Got back to me with details & proofs expeditiously . Looking forward to continue the business relationship. Thanks
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