I like the customer service from the employees at Big Frog. They treat you like family, refer to their customers by name and are always friendly and welcoming. They are also patient and take the time to discuss the best methods for the products you are looking to create. Annie is very helpful in all aspects as well as all other employees I have worked with. I continuously come back to work on new pieces to create and I am consistently pleased with the outcome of the work.
I loved how easy it was so upload the design right to the website. They worked with me over email and responded quickly, and in person they wee so helpful. The turnaround time was fast, and the quality of the shirt was perfect. Highly recommend this company!
We've ordered from Big Frog twice and have had great experiences with the team. They've been super responsive, flexible, and helpful in figuring out how to get us what we needed. And the printing was top-notch. Thank you!
exceptional service. We had an event in New York and flew in from Los Angeles. The service is so much more professional and accommodating than what I could find in LA that we chose to have all our merch printed in NY and bring back extra on the plane. It was cheaper, faster and higher quality.
I’d like to let everyone know that this place is great. I needed help with a T-shirt design and the end product came out surpassing my expectations. I highly recommend it.
Truly, I am very happy with the t-shirt designed and purchased for my grandson. It is perfect. Everyone at Big Frog was so helpful, especially walking me through the process as a first-time customer. Everything was so easy. Communications about my order were timely and helpful. Thanks to all!
I love big frog their customer service is fast along with their processing time! I always got emails back within a couple hours or even minutes and the staff were all so helpful and nice when I got to the store. I would highly recommend this customizing place, my logos/designs have never peeled off or even started too and everything is always just how I pictured it and just as colorful. I also love how they accept garments that are brought in and not made by them so you have a wider range of choices. Overall great experiences I’ve been going for over 5 years and everything is always amazing!
This was my second order from Big Frog and will always use them for my t-shirt making needs. I love that the printing and pick up is so quick, the staff is always so kind and incredibly helpful, and that the prices are affordable.
The team was very responsive for my specific need. They jumped into action to figure out timing and the design of my t-shirts. Quality of the tees was better than expected! And customer service/response time was amazing. Definitely my go-to for upcoming projects!
Excellent team. Super responsive and helpful each person I interacted with at UWS location. Shoutout to Aisha in particular. Quality and attention to detail and price is reasonable too for small orders.
Former Finance Exec Cultivates Small Town Living at Big Frog Upper West Side in Manhattan 