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Reviews
October 27, 2021
Nina Leal
I like the convenience of making a tshirt w/o going to a manufacturer; I like that your staff is professional & friendly & will make the time to help me though my design. I had 4 items made; 1 item did not turn out as I wanted (I wanted a white background but it turned gray) but I still like it & have worn it and gotten compliments on it. the young man (with big earrings) was unbelievably helpful and helped me through my idea. the other items were perfect and I will be coming back to your store soon. Thank you so much!
The process to have a member come up with a design and be able to see what the shirts are going to look like was very easy. I also liked that my order was ready the next day.
I have worked with Big Frog for several years and have been satisfied with every T-shirt. I have always used my own design but have relied on their expertise for placement and suitable colors. Always a win-win. Thanks.
Casper really saved the day with our charity event and our order of 225 shirts. Krystal also stepped up. We were 100% satisfied with the work that Casper set up for us on the back of the shirt. But we were a little disappointed on how the colors of the front turned out. Also all of our sizes in the order were much too big. It was almost like all the shirts were mislabeled. The Large shirts fit as a XL and the mediums fit as a Large. We ran out of smalls and mediums the first hour of our event.
Took a little while to find the hat I wanted and to see if the designed I had used before was still accessible by Geri, doing the embroidery, so thanks to the staff member who had the patience and interest in helping me out. Great customer service by this employee.
Always willing to help, custom t-shirts! It's a work of art!
1 little question...
I wash my t-shirt in cold water , inside out, but it always fades way too quickly.
What can be done to keep the colors bright longer??
The tshirts I ordered were delivered promptly. There was an issue with the logo position on 3 shirts. These shirts differed from the rest of my order in shirt style. Big Frog addressed and corrected the problem immediately with no debate. Justin assisted me with 2 orders and was polite, knowledgeable, helpful, and courteous. Orders were completed timely and the quality was great.
From the minute we walked in the door the experience was amazing. The staff were personable and artistically talented. Great T-shirt selection. Very quick turnaround. T-shirt and graphic quality was excellent. Thank you for treating our small order as if it was just as important to you as a large one. We will send you pics. and we will definitely use you again. Many thanks from the Evans Family
The service was excellent. Justin worked with me on my designs and gave sound advise on placement and method of print to use for my application. Products were priced competitively and a request to add a few additional shirts after my initial order was submitted was handled without issue. Delivery was on time.
Fabulous staff and product. Set up from my png files on USB was very quick and spontaneous drag and drop. Quality and detail of direct Print on black t-shirts far exceeded my expectations. I'll be back.
Right from the beginning it was a positive experience. I had no idea who to go to for what I wanted done. I looked on the internet and Big Frog was listed along with many other companies. I liked their web site as it appeared organized and clear so I gave them a call. The person that answered the phone listened to me, communicated clearly and was kind and welcoming. She answered my questions and was able to clearly give directions to the shop.
The gal that helped me when I arrived at the shop treated me the same way. She helped me with my purchase and was patient with me as I made my decisions.
I had purchased a Star Trek t-shirt and wanted it customized with a phrase above and below the picture. It turned out great and my Son-in-Law loved it.
The shop was clean and displayed all sorts of pre-made t-shirts with great sayings on them and pictures. I will definitely go back to them for any other customized work and will recommend them to anybody that needs Big Frogs services.
Good Job Big Frog - you got it right!!!
Edie Lake
The woman who placed my order was incredibly nice, and I love the way my shirt came out. The only “issue” that came up was I was never sure when my shirt was ready. After a week went by I called about the shirt and was told it was ready, but I wasn’t sure if the shirt was ready for a while or if I just happened to call at the exact time it was finished. I never got a voicemail, or any kind of message that I could find on my phone or email. Maybe it got buried in my junk folder? Other than that, Big Frog is awesome and I will be back. Thank you for my shirt! Also, I loved that someone drew a blink-182 logo on the bag my shirt was in… I see you!
