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Way too expensive and metrics are difficult to explain to clients. When you present a 74% net promoter score, it sounds like a low C grade.

The interface is easy to navigate and understand, and the reporting is adequate. I would like to see an easier way to add users (at the user level, not individual location level).

Listen 360 has been an outstanding addition to our organization. The service allows us to track customer feedback, respond efficiently, and has boosted our review level significantly. Highly recommend!

Details around how to pull feedback specific ton each employee

Well laid out and easy to read

Automatic features Email notices Website uploads

easy to use and simple to interpret results

great simple to use tool with useful insight

Love the service.

Campbell Travel ROCKS!!
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