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i like knowing what my customers are thinking. It is very helpful.

I like that I view the patient's full comment and it provides the patient date of service, and identification number for easy researching.

Fantastic Clean Club! Management and Staff are great! Keep up your positive efforts!


Listen 360 is a fantastic platform for sending surveys, collecting Net Promoter Scores (NPS), and prioritizing the voice of the customer. One of my favorite features about Listen 360 is their ability to easily funnel reviews to social media and reputation sites. We have leveraged this feature to revolutionize our online presence and share the amazing feedback we collect within Listen 360 with our online audiences. A few minor changes that would make our closed loop process easier would be the ability to filter the task pad from oldest to newest responses. Another minor update that I am looking forward to is more robust reporting and easier API integration for creating custom reports outside of Listen 360's platform. Overall, I am a huge fan of Listen 360 and highly recommend it to anyone looking to improve their customer experience or voice of the customer program.

Appreciate the kind, quick service. The fried chicken sandwich is my new favorite :)

Always very responsive and quick to resolve.

Listen360 is a great tool for customer feedback! There’s tons of data to review on what your customers have to say about your business.

It's a great service, very easy to use. It helps us keep track of the feedback we receive from our customers very efficiently!

Awesome company. Brandy is the best
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