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Great theater environment
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Love the YMCA!
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It's not all on L360, some is how we use or don't use the software. My understanding is we can't modify the questions which makes it confusing for some of the people who are being surveyed. There also isn't a great direct way to link our CRM to L360 so that the process isn't so manual. Currently, we have to download program information and then upload into L360 and then every person gets the same set of questions.
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easy to navigate
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Easy to use. Wide range of filters to slice data. Reliable.
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The ability to review feedback in a meaningful way and obtain data points that drive business forward and allow for coaching
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Staff are amazing, we just need a new facility. One of my colleagues Trish Eustace would be willing to donate 30 million to the cause!
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Easy to utilize. Delivers timely and actionable information to maintain a great member experience.
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Listen360 provides actionable information that helps any business get better by listening to their customers and taking action. The Team at Listen360 is outstanding. Loads of experience and expertise wrapped in great customer service.
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Its such a great tool for our business and operates so smoothly.
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