Convenient way for our guests to provide feedback on the recent visits and for our team to respond and fast response from Listen360 to suuport requests
I love the quick and efficient reporting we get. It is so valuable to ensuring we are doing a great job for our customers. We also can recognize our team members who are doing great.
Not disappointed but not overly impressed. There is room for improvement. There are too many surveys received with no comments. Also, many times the customer has stated they did not submit the survey only opened the link but we get a negative score because of this.
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