We had a very good experience working with Alex, he was prompt, addressed all of our questions in a timely manner and completed our shirts on time within our budget. Overall it was a great experience.
The service is impeccable and the products are high quality. They can take any idea and turn it into something tangible. They’re a great group of people to work with, and the finished products are second to none! Will definitely be using them for all of our customized apparel needs.
Needed a last minute design (my design) put on a sweatshirt. Called and the man who answered was gracious and friendly. Advised they could have it fit me by tomorrow if I could bring them the sweatshirt with my design. It took longer to find one than expected so I arrived just 30 minutes before closing. Not only did they start the process right away they even finished and presented me with the completed item. It looked great and I cannot thank the staff enough, I’m sorry I do not have their names but it was Friday 10/27 just prior to closing at 6pm.
I've been a customer of Big Frog nearly ten years, when they had a store in Clarksville, Indiana. I recently learned they're all individually owned. I got in touch with Cincinnati because I believe it's the closest location to southern Indiana. Every time I get an idea for a shirt, I take it to them and they're right on it. They make it exactly the way I want and send it to you for approval before proceeding. The staff is always nice, friendly, helpful, outgoing and answer any questions you may have. Phone call, email, store visit, you always get someone to help with whatever. Yes, I recommend them to anyone.
Brandon and the other Big Frog team members were excellent to work with on a rush order. He expertly handled the request with ease and the communication was perfect.
I love that I can send over an idea of a design and Big Frog experts "clean it up" or offer suggestions to make it better. I can order and I don't have to leave my office. The entire staff is amazing and the turn around time is exceptional. Nice work Big Frog crew!
I called at noon wanting a custom made shirt by 5:30. They did it! had to pay a rush fee, but I expected that. Shirt was exactly what I wanted, and of high quality.
I love how the gentlemen listened to my sons idea of how he wanted his shirt and they came thru 1000%.
Thank you guys. My son has already started working on ideas for upcoming holidays for you guys to make our shirts.
Professional,took my concerns seriously. Helped me narrow my selections from many options. They were friendly and expeditious in their turn arounds. I highly recommend Big Frog.
If I ever need anything printed on clothing again,, I will most definitely order from Big Frog. They worked with me on my design until I was completely satisfied with it. Alex was very patient, professional, knowledgeable and understanding. I am very happy with the two Hoodies I ordered.
Great experience!! Great people!! I highly recommend them!!