I had a great experience using your services. I was able to have my shirt printed in time for Mother’s Day and wore it with pride. Thank you for such great service.
Big Frog of Brandon goes above and beyond in customer service. They are always so helpful with accommodating what we are trying to achieve with our group t-shirt orders. They assist with the design process, color selection, t shirt material etc. They follow up during the selection process and provide updates on the order while it is being completed. We have used them several times and will continue to use them for our future orders. Thank you, Big Frog of Brandon, for a job well done!
Derrick was very helpful with my design and was very quick with producing my T-shirt. I was very satisfied with his service. My last experience with your business was not so favorable as it took weeks to get my shirt.
The young man who answered the phone listened to my needs, explain your process, and later communicated via email to get the artwork was outstanding! As a business owner and in the customer service for over 30 years he was a breath of fresh air and someone I would want on my team. It was short, and I only needed two t-shirts and he jumped through hoops to make sure my order was done as if I had places an order for 1,000 shirts. A great sign that he was trained and is treated well.
Quality product. Darryl is very helpful and always willing to recommend alternative choices. He gets the job completed quickly and efficiently and even goes the extra mile. I have already recommended your business to 2 friends.
I ordered run club T-shirts and was very impressed with the quality, and the customer service. The staff was very friendly and helpful. Our shirts turned out beautifully!
The Big Frog team was a pleasure to work with. My order was placed online, they sent me proofs and made the changes I requested. They made sure I was happy with my shirt design before I actually placed the order. Then it was mailed and delivered within a week. I would definitely order from Big Frog for all my custom orders in the future!
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I wish you guys didn’t let Daryl go, he was very assistive and creative when it came to helping me bring my vision to life.
I hope whoever still works there can meet the bar he set going above and beyond.
I was already on edge not knowing anything and he made the process smooth and seamless.
Because of Daryl I give the place 10 stars
Very knowledgeable and creative when designing artwork. The work performed was very good quality and completed quickly. I look forward to doing more business with Big Frog of Brandon.
Everything was great and having delivery was super helpful. However, we would love to hear when the delivery is on the way since we are not always in the office
I LOVE that there are graphic designers to help bring a vision to life! Most of us have ideas, but few have the skill to make them come to fruition, let alone the equipment to do so! I do wish some things that are available in bulk only (ie. Coffee mugs) were available individually. Maybe charge a higher premium or discount based on number ordered. But either way, the fact that I know my vision can, and was able to, come alive is priceless!
Have always loved the concept of small batches and custom jobs that you provide. The new Valrico location is very convenient for distance but the hours are a bit difficult to work with being an 8-5 weekday work schedule, and the weekends only being the morning hours basically. If there was even one day a week that was a bit later, or one Saturday a month being longer hours into the afternoon, it would be really helpful. I have to plan weeks ahead to try and carve out a Saturday morning that I can make it work. My surgery center staff would probably love to do some projects if we could plan it right. Thanks for all you do. The young lady I was working with recently was very helpful and professional!
This is the 2nd time I've gone to Big Frog and was lucky enough to have Mallory on both accounts. She is a genius at this and is excellent with a customer.
