Everything was great and having delivery was super helpful. However, we would love to hear when the delivery is on the way since we are not always in the office
I LOVE that there are graphic designers to help bring a vision to life! Most of us have ideas, but few have the skill to make them come to fruition, let alone the equipment to do so! I do wish some things that are available in bulk only (ie. Coffee mugs) were available individually. Maybe charge a higher premium or discount based on number ordered. But either way, the fact that I know my vision can, and was able to, come alive is priceless!
Have always loved the concept of small batches and custom jobs that you provide. The new Valrico location is very convenient for distance but the hours are a bit difficult to work with being an 8-5 weekday work schedule, and the weekends only being the morning hours basically. If there was even one day a week that was a bit later, or one Saturday a month being longer hours into the afternoon, it would be really helpful. I have to plan weeks ahead to try and carve out a Saturday morning that I can make it work. My surgery center staff would probably love to do some projects if we could plan it right. Thanks for all you do. The young lady I was working with recently was very helpful and professional!
This is the 2nd time I've gone to Big Frog and was lucky enough to have Mallory on both accounts. She is a genius at this and is excellent with a customer.
We are Absolutely pleased with our new company work shirt. The Quality and Attention to Detail has Exceeded our expectations. We are a Locally and Family-Owned fire extinguisher service company in the Brandon area since 1973 and I am also a retired US Navy Veteran and I want to give a Bravo Zulu, Sierra Hotel to Big Frog of Brandon.
Wonderful team and customer service. Amazing turnaround as well: walked in, designed my shirts in one day and two days later I got the call to pick up my order. Have never had such quality service in less than two days would absolutely recommend to anyone in the Brandon area!
Excellent work by the designer. I provided the basic concepts and examples and she ran with it. The resulting proof needed no changes. Great to work with you guys on this.
Decent selection of sample shirts as to both color and weave but would suggest a little more variety A “book” of cloth sheets like a wallpaper book at Home Depot might work. What you have is good; just thinking more might be better. Too many might be overwhelming though; I’m sure you can find that happy medium!
I just love that Big Frog will do super fast, small orders for individuals. I had a last-minute request that was made just in time for a big trip. Thank you guys for your versatility and quality!
Gretchen was wonderful to work with. I had a vision for a shirt and she helped me create it. She was so patient with me. She was knowledgeable about the products and the turn around time was very quick.
I stopped in to place a polo order with Mallory and she was friendly, knowledgeable and answered my questions. I was emailed proof of the polos before the embroidery was done. We are pleased with the polos and will definitely be back for future orders for our business . Thank you Donna and Rob Lofthouse - Health Insurance Insights
I can't give you positive feedback as yet, your shirts are gifts for the director and assistant director for a play production that have not been given. Next week I will provide you an assessment of your products success. [FIRST NAME REMOVED] (Village Players of Valrico)
Everyone in the building was very friendly and eager to help and had ideas on how to make my shirt look better. I was thoroughly amazed at how fast the turnaround time was and they captured exactly what I wanted I definitely will be recommending them to my friends
They did a wonderful job with the tshirts I ordered for my business and their customer service is exceptional! I will be using them again in the future.