Big Frog of
Contact your local Big Frog

Legal Information

Big Frog Custom T-Shirts, Inc. (“Big Frog”) which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used by Big Frog Custom T-Shirts and our Big Frog Custom T-Shirt franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or e-mail addresses on-line may receive telephone or e-mail contact from us or from our Big Frog Custom T-Shirt franchisees with information regarding special promotions, new products and services or upcoming events. This Privacy Policy provides you information about what type of information is gathered and tracked on our website, how the information is used, and with whom the information is shared. Your personal information may be disclosed when authorized or required by law.

Big Frog collects two types of information about users of this Web site; “Personal Information” (including, but not limited to, your name, address, telephone number and e-mail address) and non-personally identifiable and anonymous “Aggregate Information” (such as information about how many users log onto our Web site). Unless you provide it to us voluntarily or the information is collected via cookies in the manner described in this policy, Big Frog does not collect Personal Information in connection with your use of this Web site.

Big Frog will use the information you submit (a) to answer your specific inquiry; (b) at your option, to send you additional materials relating to Big Frog and services that may be of interest to you; (c) in the administration of the Web site; and (d) as otherwise described in this policy.

To opt out of marketing communications from Big Frog Custom T-Shirts, Inc. you may use the unsubscribe link at the bottom of any marketing email message or email info@BigFrog.com with your request. Please allow 10 business days for the request to be processed.

Please read this policy carefully to learn how you can verify the accuracy of any Personal Information we have concerning you and how you can request that Big Frog delete or update your Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

When you visit this site, information about your browser type, operating system, IP address, and the domain name from which you access this site (e.g., yahoo.com) is collected. In addition, we may collect information about your browsing behavior, such as the number of times you have visited the site, the date you visited the site and the amount of time you spent viewing the site. In addition, Big Frog may track your response to Big Frog’s advertisements, e-mails and site content, determine your ability to receive HTML-based e-mail messages, learn how many users open an e-mail and allow our service providers to compile aggregated statistics about an e-mail campaign for Big Frog. This information is used solely for our internal purposes in managing the site and improving its functionality, as well as to assist us in better targeting interactive advertising, thereby enhancing customer support and site usability. The collection of such information, whether by us or by data aggregators, is subject to the terms set forth in this policy.

Our website utilizes google remarketing. As a visitor to our website you should be aware that your data may be used in the manner articulated below.

Where users have chosen to enable Google to associate their web and app browsing history with their Google account, and to use information from their Google account to personalize ads they see across the web, Google will use data from its signed-in users together with our Google Analytics data to build and define audience lists for cross-device remarketing. In order to support this feature, Google Analytics will collect these users’ Google-authenticated identifiers, which are Google’s personal data, and temporarily join them to your Google Analytics data in order to populate your audiences.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Big Frog is not responsible for the content of any third party linked site that is not owned by Big Frog Custom T-Shirts, Inc. or of any other links contained in such third party sites. Big Frog provides links to you for your convenience only, and the inclusion of any link to a site not owned by Big Frog is not an endorsement by Big Frog of the site or its contents. Big Frog assumes no responsibility for any other party’s site hyperlinked to the Big Frog website or in which any part of the Big Frog website has been hyperlinked.

No permission is granted here to you to use Big Frog’s icons, site address, or other means to hyperlink other Internet sites with any page in the Big Frog website. You must obtain prior written permission to hyperlink in any manner to the Big Frog website.

Trademarks

Big Frog® and the Big Frog logo are trademarks or registered trademarks of Big Frog Custom T-Shirts, Inc. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Big Frog Custom T-Shirts, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Big Frog is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Big Frog website, and Big Frog reserves the right to remove such materials from the Big Frog website without liability.

Copyright Statement

2008 – 2019 Big Frog Custom T-Shirts, Inc. All rights reserved. The contents of the Big Frog website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Big Frog Custom T-Shirts, Inc. or its affiliate companies and contain Big Frog’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Big Frog services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Big Frog website are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Big Frog website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Children

Big Frog is concerned about the safety of children when they use the internet, and will never knowingly collect Personal Information from minors (children under 13 years of age, or any other age defined under applicable law). If we become aware that a minor is attempting to or has submitted Personal Information via this website, we will notify the user that we may not accept his or her Personal Information. We will then remove any such Personal Information from our records.

Notification of changes.

Big Frog may, in its sole discretion, update this policy at any time and from time to time, by posting the amended policy on this website. If we make material changes to this policy that affect our treatment of your Personal Information, we will provide you with e-mail or postal mail notice and a choice to opt in under the terms of the revised policy. After the changes take effect, all newly collected Personal Information will be subject to the terms of the revised policy and all previously collected Personal Information will be handled in accordance with your response to our opt-in notice (in accordance with the revised policy if you opt in and in accordance with the previous policy if you do not opt in). If no material changes have been made to this policy that affect our treatment of your Personal Information, the amended policy shall be effective upon posting and your access to or use of the site following an update shall be deemed consent to the revised policy. If you have asked to receive marketing and other materials, and you regularly receive electronic communications from us, amendments to this policy may be sent to you via e-mail. We urge you to refer back to this page regularly and especially prior to providing any Personal Information via this website. This policy may not be otherwise amended without the written consent of Big Frog. This Policy was last updated August 9, 2019.

What Our Customers Say

I had a rush order and although the experience started off negatively, Mike at Big Frog in Flower Mound saved the day! The first girl I worked with did not communicate or follow through and she almost blew up the whole project. As soon as I started working with Mike, though, he went above and beyond, communicated with me regularly, called in an another awesome guy (sorry, I forget your name), they stayed late, the shirts were prefect, and they turned it around. I can't say enough. AMAZING. Thanks so much Mike.
By Katie DeMore
Great quality work. Will get from them again.
By Eric Mitcham
Great local team that provides excellent service and fast turnaround times. Highly recommend.
By Derrick Klashinsky
They do amazing work. Had some shirts made over 5 years ago still look great. Just had more made and the pic wasn't the best quality but they made it look great. Will use again. So if you want a high quality print job go to Big Frog.
By Joe Groves
Staff members are pros!! My 5-shirt job was attended to carefully and rendered greater than expected results!
By Kathryn Kalahan Arrington
Big Frog is easy to work with, quick to respond and made nice towels and shirts for my pickleball tournament.
By Vicky Eisemann
My experience as a customer of Big Frog was phenomenal! Jassy was so helpful with my order. She took the time to show me several different fonts for my tshirt design until we found the perfect one. The cost was well below what I expected to pay for a custom tshirt. I'm so excited for my nephew's 3 year birthday party where I'll give him the shirt from Big Frog!
By Melanie Hopper
Incredibly helpful and artistic staff. They helped with my design and were freindly and welcoming throughout the whole process
By Antoine
This business has consistently provided a quality product while providing excellent customer service. I wouldn’t go anywhere else for my daughters softball team custom products! (Shirts, hats, flags, patches, etc.)
By Scott Dubrish
The service and attention to detail is amazing.
By Trevor Hooper
Finished product was delivered personally by the owner to our address! Wonderful customer service! Update to my above review: Local, quickly makes edits, fair prices, and good quality products…
By Juston Preble
Highly recommend
By Jordan Carl
We ordered our "Team Jerseys" from Big Frog! They were a big hit at our Watermere Tailgate party!!
By Connie Waldorf
The staff is very friendly & knowledgeable. Kudos to Kendall, the young lady that helped me. I was clueless as to what I was doing but her advice was invaluable & made for the perfect shirt.
By Buzz Ferguson
The cost was very competitive, tire person who helped me was knowledgeable and was a good designer. I also appreciated the quick turn around time.
By Monica Grider
Did great work on short notice at reasonable price!
By Kara Barber
Exceptionally fast. Superior products and great technical talent. Customer focused quality. The Best anywhere here locally in Texas and the absolute BEST across cyberspace. No one can touch their quality, pricing, care factor notvtheir turn around time. THANK YOU !!!
By JR Strange
They were so very helpful in designing t-shirts for our family reunion. They were just what I had envisioned, and were perfect! Thank you so much!
By Kathy Gissler
I was really happy with my experience at Big Frog from start to finish. The designer I worked with did an amazing job of taking what I had in mind and making it come to life! The process was smooth, with great communication throughout and a quick turn around time. I was thrilled with the finished product! Heather Olsen GEMS Development Foundation
By Heather Olsen
BIG FROG Came through for me on a tight schedule to make T-shirts for my band. Upon pickup I realized I needed one extra shirt and they accommodated me before closing time. Great experience!
By anooj t
Excellent customer service and quick, dependable turnaround. Highly recommend.
By Melissa Eiselt
Big Frog produced the exact T’s I ordered. I will go back to them whenever I need a custom T.
By David Blassingame
Megan is a great design artist and gas some awesome ideas. Thanks PL
By Patrick Lemieux
Great shop. I got help with a great design and good price. It was ready next day and the quality was fantastic.
By Ben Brown
The customer service was amazing, the t-shirt ordered was ready sooner than anticipated and the quality was amazing!!
By Janice Moore
Terrific business, friendly, informative, helpful, and kind.
By Nicole L. Brown
Nice job on creating what I wanted. Took time and offered suggestions to help. Quick turnaround
By thomassullivan66
So easy to communicate with over text and email - this was huge! Made the process so easy! Was able to create exactly what I wanted super quick and it turned out perfect!
By Katie Bone
Michelle found the perfect shirts during a supply chain crisis. Meghan was patient with our design changes and Kelly stayed late to print our shirts before our deadline. We are so grateful for Big Frog for their incredible customer service on all projects big or small.
By Leslie Russell
Great job Big Frog!! I have had a few shirts printed with them and the quality and design are perfect!!
By Jennifer Weeks
Fast service and quality products. I've had multiple projects done and all were more than satisfactory. +++++
By Paul Berry
Professional, easy and great service.
By Rev. Lee Wolak
What a great experience! I needed a shirt done on a ridiculously short turnaround (about an hour). Kelly worked with me to not only get me in and recommend a good shirt style/color combo, but even improved my design a bit. Rush fee applied, of course, but it was perfectly reasonable and I'm ecstatic with the quality. Stellar customer service!
By Max Aquino
I have used Big Frog twice in the past few years for a custom Tshirt order. They have experienced designers who spent quite a bit of time with me creating a design that was perfect for what I was looking for. They are friendly, professional, and efficient and my Tshirts were ready the next day.
By Lisa Webb
View ALL Reviews