I’ve had a truly excellent experience with Big Frog of Buckhead, and it’s largely because of Risa. From the very beginning, she has been extremely helpful, knowledgeable, and hands-on. She took the time to explain the differences between printing methods and inks, offered thoughtful suggestions, and helped me make informed decisions about quality and cost.
What stood out most is her level of care and follow-up. She consistently checks in about digital proofs, sends photos and pricing when she finds great options on the 75% off rack, and makes sure I’m aware of good opportunities. When I visited the store, she walked me through different brands and styles, explained which would work best for my needs, and even encouraged me to try items on so I could confidently speak to sizing for my customers.
The quality of the finished products has been great, but the customer service is what truly sets Big Frog apart. I chose Big Frog over other companies because of the support, patience, and professionalism I received. I’m grateful for the experience and look forward to continuing to work with your team.
By Delanya H (Ms. Dee)
