If you have a vision you can bring it to life in specific detail and it will still come out better than you imagined. Staff is patient, professional and very welcoming. The store almost has a lounge atmosphere. All of My orders were about 10 days that the most. Same day at the earliest. One item was done in 20 minutes.
Lauren was great! I called last minute to get shirts ordered for my daughters birthday since another company told me two days before we left for Disney they wouldn't have our shirts. I reached out to Big Frog and Lauren took the design and quickly got us the shirts same day! She was very great with her communication and made sure that we were satisfied throughout the process. I am very glad that I ran across this company, because they saved the day! My daughter was so excited that she was still able to match at Disney for her 6th birthday! Because of this great service we will definitely be ordering more shirts fin the future! I’m very thankful that Lauren and the rest of the team could make such a quick turnaround and provide quality shirts!
Big Frog uses good quality materials to make the products. They also have employees that have good customer service experience and work well with the customers. The timing for finish products is really great.
Recently, we went to Big Frog to have several gifts personalized. This was not our first experience with Big Frog. My family has had many tee shirts made at Big Frog. They handle large and small orders. We have been more than satisfied; so we keep going back.
We are more than pleased with our experience with Big Frog. I am happy to see that they employ young adults. Their employees have been trained well. Everyone on the staff is knowledgeable, professional, polite, and helpful. Personally as an older person I am pleased to see these professional young people.
We are truly grateful that we were able to have our gifts personalized right in our community. We had several chefs jackets personally monogrammed for family members who have small businesses. Big Frog was able to help me by fixing the logo for two of the jackets. The screenshot logos had things in the picture that were not part of the logo. We are so grateful they were able to fix that problem.
We had a garment bag embroidered for our pastor. When attending at conferences, our pastor can readily identify his bag from hundreds of other ministers’ bags. He was so excited and pleased with the personalized bag. He thanked us twice. I am sharing the thanks with Big Frog. The monogram was more than just initials. It had Senior Pastor, his name, and our church name. The EMBROIDERED MONOGRAM MADE THE BAG!!! Again, thank you Big Frog.
The Parks Family