I read about Big Frog in HBJ and then the next day coincidently went online to search for a place that could turn around a T-shirt in a couple of days. Voila! Big Frog! I could not be more pleased and delighted with both the service Charles gave me and the creative product he turned out. 10 stars!!
The t-shirts were great quality, soft and durable. The customer service was absolutely the best. From
response time to helping us work out kinks of our original designs and helping us further customize our art, we were 100% satisfied with our experience. We look forward to working with Big Frog in the future.
My team bought 24 of the next level apparel sueded t-shirts and we absolutely love them. They are extremely soft and have a nice drape to them and the screen print looks fantastic on them. Charles and Sarah provide fantastic customer service. They are my "go to" company for our uniform shirts.
The customer service was excellent. Everything went right on our order. They were very communicative, responsive and suggested ideas for making our shirts better. Will definitely use Big Frog again. Thanks.
This was my 2nd time working with Charles, and first time with Sara. They were both excellent. Very thorough and detail oriented. Prompt communications, and the finished product turned out fantastically well. I highly recommend them, and will be back when the need arises next time!
I called to inquire about a last minute print for a tank top. The gal that answered the phone (Sara, I believe) was very kind and walked me through the entire process. She was patient as I figured out the right file to send her for my logo. The print came out great!
Sara was very professional and very knowledgeable about their products and process. She help guide me through the process of picking the right shirt. She was also helpful in showing me the difference in colors and how certain color shirts would make my logo pop more!
I will definitely be back for more shirts and will recommend BIG FROG going forward!
Great customer service!!!
I had custom Realtor Mask made. I accidentally went to the wrong location and was going to get to their location after business hours/once the store closed and the manger stayed there late to make sure I received my items.
By the way the masks were Christmas gifts!!!
Big Frog (Sara) were fabulous. They were professional, very good communicators and clear on their products. It was not as easy with trying to handle it all online and over the phone, but it went very well. Very good product and just as the proof reflected. I will use them again.