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September 25, 2022
My husband had bypass surgery a few weeks ago in Augusta, Ga. I wanted to have him a special shirt made to wear home. From the moment I walked in the service was excellent. I explained to them what design I wanted and when I needed it and the next day I picked up my shirt. The shirt was extremely soft and an awesome brand. My husband loved it. I highly recommend Big Frog for all your printing needs.
We had another person scheduled to make our adoption shirts and they backed out the day before the adoption!! But your folks jumped right on it and fulfilled the order within hours! We loved the shirts and the day was saved!! So thankful to Big Frog folks! We are a customer from here on out! ❤️
I had a last minute (next day) T-shirt order and called into the store. Mat was extremely helpful and patient with making sure my design was perfect and I would get what I wanted. When I went to pick up the shirts the next day, the entire staff was courteous and welcoming. This process was a breeze and I would highly recommend this company to anyone needing a custom shirt order.
My name is Curtis Seals and the beginning process wasn’t the best for me, but a lot of my fault not understanding procedure but since then Taylor has helped me greatly and even being in management I know she has lots of responsibility so I’m grateful for the service and I’m a life long customer. Chris was my original designer and the communication just was off and at first I wanted i refund I’m glad I didn’t get one!!
Their cost was very reasonable compare to other companies that I went to. They also provided me a quick turn around on the draft designed and had the final product ready for me to pick up within a few days of me placing the order.
My order never came in and I got no response and when I finally burned fuel all the way across the county to figure it out, I got my refund
Employees are stealing cash orders, and not fully trained and the boss man / woman is ghost
Won’t be a business for long 1+1=2
First I was very impressed with the professionalism and knowledge of staff. I requested a quote for an item that I would supply, plus my graphic. A quote was emailed to me in a timely manner. I went to the shop the following day with my item. They readily pulled up my account and quote information. I paid the quote fee and before I could reach home, I had a call informing me that my item was ready. Excellent customer service, excellent design service, excellent turn around time. Highly recommend.
The whole process was simple and efficient. The quote was given in a timely manner. When I came to the store the associate who helped me was very knowledgeable and helped me solidify my print and shirt selection. The proof was sent quickly and the improvement was acknowledged professionally. The order was finished when promised and pick up was a breeze. The only difficulty was with me, trying to make decisions :). Our small family business is so grateful for your help with our shirts. We look forward to doing business with you again!