BIG FROG CUSTOM T-SHIRTS AND MORE:  EXPERIENCE THE FROG!

     

At BIG FROG,
Customers ALWAYS Come First

 
Home
Price List
Product List
Locations
Franchise
Design Gallery
Brochure
FAQs
Employment
Email Us

  Check Us Out on Twitter, Facebook and Youtube
Follow OfficialBigFrog on Twitter 

 

Frequently Asked Questions 

 

What does my $15.99 t-shirt include?
What is the minimum order?
How many colors can I have in my design?
How should I care for the t-shirt?
How quickly can I get my order?
What styles and colors do you have available?
Can I order another shirt with the same design later?
Are there volume discounts?
Can I bring in my own shirts to be printed?
Can you print anywhere on the shirt?
How large an image can you print?
What kind of file do you need for my design?
What forms of payment do you accept?
How can I become a reseller?

What is included in my $15.99 t-shirt?
$15.99 plus sales tax includes a white, 100% cotton t-shirt (Gildan brand or equivalent high quality), a design for the shirt with as many colors as you want in it, the printing of the shirt on one side and a sincere thank you.  If you would like a second print, that is an additional $5.  Or if you would prefer a colored Gildan t-shirt, that is an additional $1. 2XL and larger, as well as other styles, may have additional costs.  Please contact your local Big Frog store for any promotions, specials or to get an updated price list.  We reserve the right to change prices at any time.

What is the minimum order?

With direct to garment printing technology, you can order as few as ONE custom t-shirt and as many as 300 t-shirts.  Once you get above 300 t-shirts, we will screen print your garment to be cost effective.

How quickly can I get my order?

If you choose a style, color and size that we have in stock, you can have your shirt within hours.  If we need to order your shirt style, then it will be a minimum of 48 hours until your order is complete.  However, if you are in a rush, then we can get your shirts sooner, but a rush fee will apply.  The rush fee will be the shipping cost of getting your shirts to our shop from our wholesaler.  Contact us for more information.

Can I order another shirt with the same design later?

Absolutely, we keep customer files indefinitely.  When you call to get your design reprinted, be sure to give us your full name and a brief description of your original graphic.  This will allow us to find it and print it for you immediately.

Can I bring my own shirts to be printed?

The answer to that is absolutely.  Everyday we print on customer's t-shirts and more.  Keep in mind that we typically print on cotton and cotton blends (with a 50/50 mix being preferable).  We also print on 100% polyester items however the wash fastness cannot be guaranteed.  The general price for printing on your item starts at $16.  If you have more than one item, you may be eligible for volume discounts.
What forms of payment do you accept?

We accept Visa, Master Card, Discover and American Express.  We also accept Money Orders and personal checks.  If your check is returned, there is a $35 fee.  If you prefer to use Paypal for your transactions, we will be happy to send you a Paypal invoice. 

How can I become a reseller?

Start by contacting us with your information.  Then fax or mail us a copy of your tax certificate and your W-9.  Once we have received these items, we will forward you a copy of our reseller pricing. 

   
   

Copyright 2006 - 2011 Big Frog Custom T-Shirts

 

Last Updated On 09/30/2011